Software Installation Engineer- Southwest Region

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Software Installation Engineer will execute on-site and remote software installations and upgrades of Varian Software products, ensuring customer systems meet installation requirements and providing world-class customer service.ResponsibilitiesPerforms highly visible on-site and remote software installations and upgrades of all Varian Software products, which includes troubleshooting and diagnosis as neededWorks with physical and virtual environments, operating systems, databases and other software and networking technologiesReviews scope of work for assigned tasks to ensure all hardware and software components are availableReviews customer IT infrastructure and project plans to ensure they meet documented installation requirementsCompletes all necessary task documentation to meet Varian's Quality processes and proceduresMaintains customer system inventories using Site Equipment Configuration documentation or equivalentKeeps current on Varian products and technologies through both internal and external training and certificationCreates and maintains an account with VCS (Vendor Credentialing System)Teams with project management, local service and hardware installation teams to provide World Class Customer ServiceRequires limited direct supervisionPerforms upgrades and new installations as well as team leader duties on small to medium scale software projectsInput detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functionsMaintain a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditionsReport by means of FSR's, time sheets, expense reports, etc. regularly and in a timely fashion to ensure that accurate company statistical data on customer-oriented activities is availableComplete all required installation documentation that pertains to the job being completed and update all requested and/or required data for tracking purposes as per the applicable Varian's Quality processes and proceduresUse prescribed problem-resolution escalation procedures and request technical assistance when necessary, in a timely mannerAttend planning calls and provide technical input as needed. Advise customers on where to find Customer Technical Bulletins, Release Notes and related product information and why these documents are importantUse prescribed problem-resolution escalation procedures and request technical assistance when necessary, in a timely mannerAdvise less experienced Installation Representatives in technical mattersSkillsProficient computer usage and debugging skillsKnowledge of and sound professional experience with Microsoft based server operating systemsCustomer focused attitudeArticulate and skilled in interpersonal communicationFluency in the local language and in English, both written and spokenComprehensive knowledge of networks and networking techniquesFunctional knowledge of Citrix and VMWare technologiesFamiliar with business tools such as Microsoft Word, Excel, SharePoint and time reporting systemsAssociate Degree or equivalent experience1-3 years of directly related and transferrable experiencePosition must have full access to VMS client sites to perform the essential functions of this positionMust meet all Vendor Credentialing requirements necessary to have full client accessMust continue to meet those requirements during the course of VMS employment in this positionRequirements may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainingsBenefitsMedical insuranceDental insuranceVision insurance401(k) retirement planLife insuranceLong-term and short-term disability insurancePaid parking/public transportationPaid time offPaid sick and safe timeCompany OverviewSiemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens. It was founded in 1847, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.siemens-healthineers.com.Company H1B SponsorshipSiemens Healthineers has a track record of offering H1B sponsorships, with 104 in 2025, 70 in 2024, 64 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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