Software Engineer Intern - Analytics

Zeta Global is an AI-Powered Marketing Cloud that utilizes advanced artificial intelligence to enhance marketing efficiency. The Software Engineer Intern will support the Reporting and Analytics team by developing AI-driven tools to improve data reliability and streamline customer support workflows. Responsibilities Develop an AI-based anomaly detection agent to identify irregularities in reporting data Train and refine models using historical data patterns and customer ticket feedback Build an AI assistant to address common customer support queries and generate relevant analyses or data extracts Collaborate with other teams to integrate AI agents into existing workflows Leverage modern AI tools to accelerate development, testing, and deployment cycles Document model behavior, performance results, and improvement recommendations Support exploration of future AI-driven features, such as automated dashboard slide generation Skills Foundational knowledge of Python for data analysis and model development Understanding of machine learning fundamentals, including anomaly detection or classification techniques Familiarity with SQL and working with structured datasets Ability to learn and apply modern AI/LLM tools for automation and agent development Strong analytical and problem-solving skills with attention to detail Good communication skills for documenting findings and collaborating with the team Ability to work effectively within engineering and analytics environments Benefits Weekly lunches and social gatherings in office Speaker Series with subject matter experts across Zeta Global Company Overview Zeta offers technology and marketing services to help brands acquire, engage, and retain customers. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Zeta Global has a track record of offering H1B sponsorships, with 20 in 2025, 17 in 2024, 11 in 2023, 6 in 2022, 8 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.