Software Engineer I - Product Development
PagerDuty, Inc. is a global leader in digital operations management, seeking a Software Engineer I to join their core feature engineering team. In this role, you will build and ship customer-facing features, collaborate with product and UX teams, and maintain production systems to enhance digital experiences for enterprise customers. Responsibilities You will work with a wide range of systems, processes, and technologies to build features and solve customer problems You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms You will provide code reviews for your fellow team members You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components Participating in your team’s on-call rotation, triaging and addressing production issues as they arise Skills 1+ years of development experience working on customer-facing and web-based systems Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby) Experience working in an agile environment with iterative development and fast feedback Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments Solid understanding of web or service development basics (APIs, HTTP, JSON, REST) Familiarity with version control and collaborative workflows (Git, pull requests, code reviews) Clear, concise communication and a collaborative, growth-oriented attitude Test-first mindset: can write unit/integration tests and reason about correctness Bachelor's degree in Computer Science or related field, or equivalent practical experience Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc Public cloud engineering on AWS Benefits Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Company Overview PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship PagerDuty has a track record of offering H1B sponsorships, with 4 in 2025, 7 in 2024, 7 in 2023, 12 in 2022, 9 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.