Software Development Analyst 1/2 - Secret - R10219657-3

Northrop Grumman is a leading aerospace and defense company, seeking a Software Development Analyst to support and maintain enterprise-wide Product Lifecycle Management systems. The role involves providing end-user support, incident management, and system maintenance, while collaborating with cross-functional teams to achieve program goals. Responsibilities End-user support of TeamCenter PLM software including, but not limited to TcU, Multi-CAD Data Management, Integrations, ProductData/Change Management/Document Management, Account Management, and Workflows in production environments Under supervision will perform root cause analysis, debugging problems with the Teamcenter environment, and then work with the appropriate technical teams to develop, test, and implement fixes to prevent recurrence Monitor, address, and resolve Teamcenter production environment incidents, service requests, workflows, client install packages, etc., collaboratively with the PLM development and administration teams Document all aspects of system support such that knowledge is readily shared among all those tasked with supporting Teamcenter Support system integration testing with business users as necessary Provide demos to users as and when required Under supervision will support business readiness and change management activities prior to go-live and in production Skills Bachelor's Degree with zero (0) years of experience or 4 years of experience in lieu of education Familiarity with Systems Software support, development and maintenance Experience with supporting applications Experience with desktop, end-user support and incident resolution Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) with the ability to obtain a SAP Ability to obtain a Security+ certification within 1 year Bachelor's Degree with two (2) years of experience or 6 years of experience in lieu of education Familiarity with Systems Software support, development and maintenance Experience with supporting applications Experience with desktop, end-user support and incident resolution Be able to obtain and maintain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) with the ability to obtain a SAP Ability to obtain a Security+ certification within 1 year Strong analytical and problem-solving skills Excellent written and verbal English communication skills Work effectively within teams where other team members may be located throughout the country and influencing others to action who are not direct reports Bachelor's Degree in STEM Active Security Clearance with the ability to obtain a SAP Previous experience supporting IT operations in a classified environment Experience with Teamcenter Aerospace & Defense Knowledge of Teamcenter 4-Tier, 2-Tier, or web architecture end-user support and incident resolution Current Security+ Certification Benefits Health insurance coverage Life and disability insurance Savings plan Company paid holidays Paid time off (PTO) for vacation and/or personal business Company Overview Northrop Grumman is an aerospace, defense and security company that provides training and satellite ground network communications software. It was founded in 1994, and is headquartered in Falls Church, Virginia, USA, with a workforce of 10001+ employees. Its website is