Social Media Specialist

Pay Plan Title: Coordinator Working Title: Social Media Specialist Cost Center: 4150/Communications & Marketing Position Number: 57003 FLSA Status: Non-Exempt Reporting/Hiring Manager: Jennifer Mackethan Posting Salary Range: $54,106 - $67,210 Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties) POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives. Why Work for Us ? Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! What We’re Looking For Trillium Health Resources has a career opening for a Social Media Specialist to join our team! The Social Media Specialist develops and executes content strategies that educate, inform, and engage members, stakeholders, providers, and the broader community around Trillium programs, services, and community impact related to mental health, developmental disabilities, and substance use services. This role is responsible for overseeing day-to-day social media operations, content planning, and publishing; ensuring consistency with Trillium’s brand voice and messaging standards; and uses performance data and audience insights to continuously improve engagement and reach. On a typical day, you might: Manage Trillium’s organic social media presence across approved platforms, including content planning, publishing, and community engagement. Develop and maintain a coordinated social media content calendar aligned with organizational priorities, campaigns, events, and community outreach efforts. Design, curate, and adapt content that is accessible, accurate, respectful, and aligned with Trillium’s mission, values, and brand standards using selected design platforms. Track performance metrics and prepare regular analytics reports, translating data into insights and recommendations to improve content strategy and audience engagement. Collaborate with internal teams to ensure message alignment across digital, print, and in-person communications and to educate staff on social media standards and protocols. Employee Benefits: Trillium knows that work/life balance is essential. That’s why we offer: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval. Work-from-home options available for most positions Health Insurance with no premium for employee coverage Flexible Spending Accounts 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year NC Local Government Retirement Pension (defined-benefit plan) 401k with 5% employer match and immediate vesting Public Service Loan Forgiveness (PSLF) qualifying employer Quarterly stipend for remote work supplies Qualifications Required: High School Diploma/GED and six (6) years’ experience using social media to promote business communications and/or marketing; OR Associate’s degree and four (4) years’ experience using social media to promote business communications and/or marketing; OR Bachelor’s degree and two (2) years’ experience using social media to promote business communications and/or marketing; OR Equivalent combination of education/experience. Must have a valid driver’s license. Must reside within Trillium’s Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson. Must be able to travel within catchment as required. Preferred: Concentration in Marketing to include Social Media, Digital Advertising, Analytics, or Digital Communications. Experience in graphic design platforms and software programs targeted for social media such as Adobe Creative Suite (InDesign, Illustrator, Photoshop), Figma, or equivalent (not Canva). Knowledge or experience related to behavioral health, mental health, developmental disabilities, or substance use services. Certifications and/or trainings from reputable online programs including: HubSpot, Hootsuite, LinkedIn or equivalent certifications and/or trainings. Deadline for Application: April 17,2026@11:59pm How to Apply To be considered, submit your application and resume through our ADP Career Center. Your resume must include: Employer name, dates of service (month/year), average hours worked per week, and essential job duties Education details (degree type, date awarded, institution, field of study) Licensure/certification information, if applicable After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes. Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth