Social Media Consultant

Social Media ConsultantOrganization: Crossroads Continuum Engagement Type: Independent ContractorWork Location: Fully RemoteAbout Crossroads ContinuumCrossroads Continuum provides comprehensive, ABA-based educational, clinical, and community services to individuals with autism and developmental disabilities across the lifespan. Elevate and Discover Center-Based Services emphasize clinical integrity, safety, individualized support, and collaboration within structured therapeutic environments. Position OverviewCrossroads Continuum is seeking a creative and organized Social Media Consultant to lead our digital presence across key platforms. This contractor will develop strategy, create engaging content, and manage our online community while collaborating with internal program leaders to ensure messaging aligns with our mission and initiatives.This is a monthly retainer-based contract role with clearly defined deliverables and opportunities to expand scope over time. Core ResponsibilitiesSocial Media Strategy & PlanningDevelop and deliver a comprehensive social media planAlign content strategy with organizational initiatives, events, and program goalsCoordinate messaging with internal stakeholders and program leadsContent Creation & PublishingManage three social media platforms: Facebook, Instagram, and LinkedInCreate up to 8 unique posts per monthSchedule and publish all approved contentProvide up to two rounds of revisions per deliverableCommunity ManagementMonitor comments, messages, and engagementProvide community management on two designated days per week (e.g., Tuesday & Thursday)Reporting & AnalyticsDeliver a monthly analytics report summarizing performance, engagement trends, and recommendationsProject CoordinationManage the full content approval workflowCoordinate feedback between Crossroads staff and leadershipEnsure deadlines are met and communications stay organizedCreative AssetsProvide all original and raw design files associated with deliverables➕ Additional Services (As Needed)The following services are outside the base scope and may be added for an additional fee upon request:Additional revisions beyond the included roundsPhotography or videographyVideo production and editingPaid social media strategy or ad management CompensationMonthly Fee: $2,000 - $2200 (inclusive of payment processing fees)Payments issued on the 1st of each monthReimbursement available for pre-approved, reasonable business expenses with documentation Working RelationshipThis role is structured as an independent contractor engagement, not employment. The contractor is responsible for their own:Taxes and withholdingsInsuranceBusiness expenses not otherwise approved for reimbursement ConfidentialityThe contractor may have access to sensitive organizational information and agrees to maintain strict confidentiality and protect all non-public information. Ownership of WorkAll final deliverables and work products created during this engagement become the property of Crossroads Continuum. The contractor may showcase completed work in a professional portfolio.⚖️ Professional StandardsWork will be performed fully remotelyNo in-person work is expected unless mutually agreed upon in writingIn the event of a dispute, both parties agree to pursue mediation before legal actionEqual Employment Opportunity StatementCrossroads Continuum is proud to be an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, pregnancy, veteran status, or any other status protected by federal or Massachusetts law. Reasonable accommodations are available throughout the application and hiring process.Interested in Applying?If you’re seeking a role that supports clinical growth, leadership development, and structured professional advancement, we encourage you to apply.

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