Social Media Comment Moderator
Job Title:Facebook, Instagram & TikTok Comment Moderator for Home Improvement BrandJob Description:We are looking for a reliable, detail-oriented social media comment moderator to manage and respond to comments on Facebook, Instagram, and TikTok for one of our home improvement company clients.Responsibilities:Monitor comments on Facebook, Instagram, and TikTok posts, reels, and adsRespond to questions and comments in a friendly, professional, and on-brand toneRemove spam, inappropriate, or negative comments when necessaryFlag potential leads and inquiries for follow-upEscalate issues or comments to the team when neededMaintain a consistent daily schedule for moderation (2–3 check-ins per day minimum)Requirements:Strong written English communication skillsPrior experience with social media moderation (preferred)Ability to follow brand voice guidelinesFamiliarity with Facebook, Instagram, and TikTok platformsAbility to handle negative comments professionally and not take things personallyResponsiveness and reliabilityBonus if you have:Experience working with home improvement brandsExperience using Meta Business Suite and TikTok Business toolsKnowledge of common customer service and lead generation best practicesEstimated Time:1–2 hours per day to start (can increase as campaigns grow).Please reply with:Your experience with comment moderationAny brands you’ve worked withYour availability and timezoneWe are looking for someone long-term who can become part of the team!
Apply Now
Apply Now