Social Media Account Manager
Job Description:
• Own and manage client relationships end-to-end, representing Casual Fridays to local and national clients across all U.S. time zones from onboarding through renewal
• Lead client discovery and onboarding to establish goals, priorities, expectations, and success metrics
• Develop and manage social media strategies that align with client goals and business objectives
• Amplify client objectives through both organic and paid social approaches, including managing social media advertising strategy and performance
• Lead monthly client calls and ongoing strategic communication, setting agendas and guiding decision-making
• Oversee project management across multiple U.S. time zones, ensuring timelines, priorities, and resources are aligned
• Delegate execution work clearly and consistently to the Support Team and Content Specialists
• Ensure all client deliverables align with strategic intent before delivery
• Analyze social media performance in the context of business objectives, translating results into insights, decisions, and next steps
• Prepare and present regular client reporting with clear recommendations
• Identify client challenges and proactively propose solutions, including upsell and account growth opportunities
• Generate strategic ideas to evolve and improve client social media presence
• Work independently and manage time effectively while balancing multiple client accounts
• Stay up to date on trends and changes in the social media landscape to inform strategy and recommendations
Requirements:
• Bachelor’s degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
• Excellent creative skills for social media,
• Strong ability to create engaging photo & video content with an iPhone
• Social Media Marketing experience (1-2 years minimum)
• Client account management experience (1 year minimum)
• High level of familiarity with online social channels
• Familiarity with appropriate social channel analytics and how to interpret and communicate them
• Thorough understanding of the planning, creative, and production processes needed to implement a successful social media presence
• Knowledge of the current social media landscape and able to speak to trends
• Must be tech savvy; comfortable with smartphone apps and technology
• You know how to properly write AI prompts
• Efficient problem solver with excellent written and oral communication skills
• Confident in presenting ideas and results to clients and groups
• Meta Ads experience preferred, but not required
• Agency or startup experience
• SEO experience is a plus
• Hotel, hospitality, or tourism experience is a plus
Benefits:
• Competitive salary
• Health, dental, and vision insurance options
• 401K with match
• Remote work environment
• Unlimited Paid Time Off
• Collaborative, strategy-focused team culture
Apply Now
Apply Now
• Own and manage client relationships end-to-end, representing Casual Fridays to local and national clients across all U.S. time zones from onboarding through renewal
• Lead client discovery and onboarding to establish goals, priorities, expectations, and success metrics
• Develop and manage social media strategies that align with client goals and business objectives
• Amplify client objectives through both organic and paid social approaches, including managing social media advertising strategy and performance
• Lead monthly client calls and ongoing strategic communication, setting agendas and guiding decision-making
• Oversee project management across multiple U.S. time zones, ensuring timelines, priorities, and resources are aligned
• Delegate execution work clearly and consistently to the Support Team and Content Specialists
• Ensure all client deliverables align with strategic intent before delivery
• Analyze social media performance in the context of business objectives, translating results into insights, decisions, and next steps
• Prepare and present regular client reporting with clear recommendations
• Identify client challenges and proactively propose solutions, including upsell and account growth opportunities
• Generate strategic ideas to evolve and improve client social media presence
• Work independently and manage time effectively while balancing multiple client accounts
• Stay up to date on trends and changes in the social media landscape to inform strategy and recommendations
Requirements:
• Bachelor’s degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
• Excellent creative skills for social media,
• Strong ability to create engaging photo & video content with an iPhone
• Social Media Marketing experience (1-2 years minimum)
• Client account management experience (1 year minimum)
• High level of familiarity with online social channels
• Familiarity with appropriate social channel analytics and how to interpret and communicate them
• Thorough understanding of the planning, creative, and production processes needed to implement a successful social media presence
• Knowledge of the current social media landscape and able to speak to trends
• Must be tech savvy; comfortable with smartphone apps and technology
• You know how to properly write AI prompts
• Efficient problem solver with excellent written and oral communication skills
• Confident in presenting ideas and results to clients and groups
• Meta Ads experience preferred, but not required
• Agency or startup experience
• SEO experience is a plus
• Hotel, hospitality, or tourism experience is a plus
Benefits:
• Competitive salary
• Health, dental, and vision insurance options
• 401K with match
• Remote work environment
• Unlimited Paid Time Off
• Collaborative, strategy-focused team culture
Apply Now
Apply Now