Site Support Tech II (Windows 11 Migration Specialist Tech)-REMOTE
Job Requisition: Windows 11 Migration Specialist Tech lll Position Overview: We are seeking skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment and onboarding of 5,000 computers as part of a comprehensive Windows migration project. This is an exciting opportunity to contribute to a large-scale technology initiative. This position is 100% remote, providing support virtually to ensure a seamless migration process. Thorough training in processes and IT tools will be provided. Responsibilities: • No travel required. Remote support is required. • Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from Company X imaged computers to Leidos imaged computers for end users. • Backup and Imaging: Help users configure backups, perform imaging using .iso drive imaging processes and restore data as needed. • Data Migration: Transfer user profiles, files, and settings to the new Windows 11 environment. • System Setup: Configure and optimize Windows 11 installations on individual computers. • Application Installation: Install and configure necessary software applications. • Post-Migration Support: Provide technical assistance to end-users both locally and remotely. • Troubleshooting: Diagnose and resolve migration-related issues promptly. • Strong Organizational Skills: Ability to track progress, follow processes, and meet project deadlines in a remote setting. Qualifications: • Experience: Minimum of 3 years in Windows migration projects. • Technical Skills: - Proficiency in Trellix (FDE) and Trellix ePO for data security. - Familiarity with Beyond Trust for remote support. - Familiarity with ServiceNow for ticket management. - Experience with Druva inSync for data backup and recovery. - Experience with M365 including OneDrive and Teams. -Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI). -Experience with VPN support and use. • Communication & Collaboration: Excellent verbal and written communication skills. • Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently. Team Player: Collaborate effectively with cross-functional teams. Position Details: Pay Rate / Range: $26.92- $31.92 The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions. Benefits (Regular, Full Time Employees): Medical, Dental, and Vision offerings Weekly Direct Deposit Paid Holidays and Personal Time Off 401(k) with match Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages Pre-Paid Legal and Employee Assistance Programs Northwest Federal Credit Union Membership BB&T @ Work Program This program requires US Citizenship ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans Apply tot his job