Site Reliability Engineer - USDS

TikTok is the leading destination for short-form mobile video, and they are seeking a Site Reliability Engineer to manage large-scale, distributed systems. The role involves developing automation procedures, ensuring system scalability, and collaborating with software engineering teams to maintain system health and performance. Responsibilities Develop and maintain automation procedures to maximize system efficiency and minimize human intervention Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust Ensure system scalability to handle growth in web traffic and data Implement monitoring tools and set up metrics to keep track of system health and performance This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays Assist with incident management, and diagnose, resolve, and prevent production issues Conduct performance tests to find and address system bottlenecks Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) Practice sustainable user support, incident response, and blameless postmortems Skills Bachelor's degree or higher in Computer Science or related fields from accredited and reputable institutions 1+ years of relevant work experience, with solid knowledge of computer software fundamentals, and understanding of Linux operating system, storage, network IO and other related principles Familiar with one or more programming languages, such as Python/Go/Java/Shell/Ansible Capable of solving problems systematically, with excellent communication skills and a sense of responsibility Possessing algorithmic thinking, good ability in data structures and system design is preferred Prior experience in related computing/distributed/big data systems is preferred, such as Kubernetes/Docker/Spark/Flink, etc Benefits Employees have day one access to medical, dental, and vision insurance A 401(k) savings plan with company match Paid parental leave Short-term and long-term disability coverage Life insurance Wellbeing benefits 10 paid holidays per year 10 paid sick days per year 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure) Company Overview TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance. It was founded in 2003, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship TikTok has a track record of offering H1B sponsorships, with 979 in 2025, 601 in 2024, 387 in 2023, 322 in 2022, 133 in 2021, 72 in 2020. Please note that this does not guarantee sponsorship for this specific role.