Site Reliability Engineer; Rustici US, Franklin, Remote

Position: Site Reliability Engineer (Rustici) US, Franklin, Remote

We are looking for a Site Reliability Engineer to join our team at Rustici Software. Come work alongside our software development teams, deploying the applications we create in our AWS hosted infrastructure. We are a remote/in-office hybrid company located in Franklin, TN. While we give preference to local candidates, we are open to qualified remote candidates residing in the United States.

US based only, direct hire only, no recruiters, no contracting agencies, please.
What will you be doing?
• Assist in the improvement of internal automation specifically through the use of “Infrastructure as Code” tools
• Assist in the maintenance of and addition of new features to the infrastructure control plane
• Act as the primary contact to monitor, troubleshoot, and resolve production issues as part of an on‑call rotation of roughly one week per month to adhere to a 24/7/365 SLA
• Collaborate with the Director of Dev Sec Ops as well as other members of the SRE team to explore, plan, and implement or improve the security posture, reliability, performance, and cost of hosted resources
• Collaborate with one or more product development teams on application development direction as relates to aspects of deployment and operational factors
• Collaborate with the members of the support and integration teams to assist with the support of customer environments as relates to deployment and operational factors
• Continuously improve knowledge of best practices in site reliability and technical skills related to security, automation, networking, and system operations
Successful candidates

Successful candidates have a mix of skills in the technology space centering around the deployment and upkeep of web application products. We look for the following, but if you don’t have experience with all of the following we’d still like to hear from you.
• Extensive experience of one or more Unix CLIs including tools such as zsh/bash, non‑graphical text editor(s), git, and various other common shell utilities for system administration
• Extensive experience using AWS resources in the deployment of highly available web application platforms
• Experience with implementing Infrastructure as Code
• Experience with the application of security tools, controls, and policies
• Experience with CI/CD pipeline configuration and orchestration
• Experience with deployment and orchestration of containerized resources (Docker, Kubernetes, etc.)

Additional Technical Background
• Broad knowledge of AWS resources including EC2, ECS, S3, RDS, Cloud Front, Elasticache, SQS, Route
53, ELB, Lambda, etc.
• Broad knowledge of DNS, CDNs, load balancers, web servers, application servers, databases (MySQL), and networking concepts like the basics of TCP/UDP, RFC 1918 subnets, and NAT
• Familiarity with Terraform, Cloud Formation, Ansible or similar tools
• Familiarity with Git Hub Actions, Jenkins, or other automated task management tools
• Familiarity with web application (HTML, CSS) development using contemporary frameworks in Java, Python, JavaScript/Type Script, or similar particularly in extensible, scalable, performant, and secure implementations
• Familiarity with non‑web based scripting language(s) such as Python, JavaScript (Node.js), Go, etc.
About our work

Every day, millions of people around the world access valuable learning and training content powered by Rustici Software’s products. If you’ve ever taken an online course, there’s a good chance our software was running behind the scenes. We specialize in helping software vendors and organizations solve problems specific to implementing eLearning standards, such as SCORM, xAPI and cmi
5. Since 2002, we’ve been sharing our expertise with our customers and the industry by providing resources for creating, delivering and distributing eLearning content. We are proud to be known as the “SCORM folks,” “eLearning nerds” and most recently, productizing AI to assist our customers in better understanding and delivering training.
How we’re different

Rustici Software isn’t your average workplace. There’s a reason why we have been named Best Place to Work by Nashville Business Journal for 15+ years.

Over the last 20+ years, we’ve created a unique environment where…

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