Site Reliability Engineer- Principal - Epic

Remote Full-time
About the position

As a Principal Site Reliability Engineering, you will be responsible for
building a SRE practice, monitoring and performance engineering best practices
which will be aligned to our agile teams to help drive availability, resiliency
and stability of Quest products, platform and services.

You are an engineering technical leader who has a passion for reliability and
have a wide breath of experience. Ideally, you will have had experience as a
Site Reliability and Observability Engineer where you made significant
improvements to the products/services/platforms and customer experience. You
will also partner with architecture, engineers, security, and operations to
design and build reusable patterns to deploy reliable and resilient solutions.

You will also have responsibility to attract, retain and grow top SRE
engineering talent, providing guidance and mentorship to team members.

You will bring empathy, humility, and a continuous learning mindset to every
interaction. You are motivated to innovate and create, to always do the right
thing, and to improve both what we build and how we build it.

Responsibilities
• Building a SRE practice
• Monitoring and performance engineering best practices
• Drive availability, resiliency and stability of Quest products, platform and services
• Partner with architecture, engineers, security, and operations to design and build reusable patterns to deploy reliable and resilient solutions.
• Attract, retain and grow top SRE engineering talent, providing guidance and mentorship to team members.

Requirements
• Engineering technical leader
• Passion for reliability
• Wide breath of experience
• Empathy, humility, and a continuous learning mindset
• Motivated to innovate and create, to always do the right thing, and to improve both what we build and how we build it.

Nice-to-haves
• Experience as a Site Reliability and Observability Engineer where you made significant improvements to the products/services/platforms and customer experience.

Benefits
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education Career advancement opportunities and so much more!

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