Site Reliability Engineer

About Gladia Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, and VEED.IO.Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.As Gladia continues to grow and serve a growing customer base, our infrastructure must evolve accordingly. We are seeking an SRE to help develop and maintain our infrastructure while collaborating closely with our developers to enhance our processes. To complement our current team’s skill set, we are specifically looking for a candidate with strong expertise in observability.RoleCreate and maintain hybrid Kubernetes clustersImplement and manage the observability stack (CNCF landscape)Prepare deployments for productionOptimize infrastructure and tool scaling to keep costs lowSupport developers in implementing observabilityDocument technical procedures and policiesExperience At least 5+ years of experience working on a rapidly growing product, with a strong focus on scalability and well-tested solutionsStrong experience with PromQL, OpenTelemetry, and self-hosted stacksProficiency with Kubernetes and containerizationExperience with CI/CD processes (GitHub, test-driven development, etc.)Knowledge of at least one programming language (Python, Go, etc.)Knowledge of databases (PostgreSQL, Patroni)Experience with UNIX/Linux operating systemsNetworking knowledge (DNS, OSI model, HTTP/HTTPS, SSL/TLS)Fluency in French and EnglishProfileProactive, agile, autonomous, tenacious, pragmatic, supportive and curiousYou think critically before you codeYou solve problems collaborativelyYou ensure high-quality work standardsYou’re not afraid to try new thingsWhat Gladia offersThe compensation offered is based on seniority and experience, and would typically range from €55K to €75K in base salary + BSPCEsFull remote policy in France with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in Sentier, the heart of Paris Lunch vouchers (approx. 200€/month)An allowance of 360 euros/year for your sports activitiesAn allowance of 300 euros for the adaptation of your workstationA health insurance (100% coverage) and a pension contract with Alan Blue for you & your familyUnlimited vacation policyAt Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries. Our team is made up of brilliant AI minds, all working together to deliver solutions that make a real-world impact. Whether you're looking to solve complex challenges, innovate in a fast-paced environment, or be part of a global movement transforming communication, Gladia is the place for you !

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