Site Reliability Engineer
Are you looking
To make meaningful changes at the fastest-growing tech company in Japan?
For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
For a place where things are not just fast - but they happen now?
We Are Zeals - âDesigning conversations. Driving conversions.â
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to ârevolutionize hospitality on the Internetâ by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting StartedâŚ
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
Your Typical Day With Us
Ensuring our entire system and infrastructure are both functional and thoroughly available
Designing infrastructure that can scale in tandem with our growing business needs
Continuously improving CI/CD pipelines
Promoting best practices and engineering excellence
Works closely with IaC whilst managing multiple environments it possesses
Vigilant and attentive toward our security
Monitor existing system, serving as a first responder to any potential incident
What Youâll Need
2+ years of experience working with either AWS or GCP
2+ years of experience with monitoring systems, we use Grafana
At least a year of experience working with Kubernetes
At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD
At least a year of programming in any language, we use Go, Bash, and Python
Currently eligible to work in Japan
Business-level English
What Makes You Stand Out
Infrastructure as code, especially Terraform
Experience developing Kubernetes operators
Basic Japanese language skills
MongoDB monitoring and querying
Donât just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talentsâwho could potentially be your colleague!
Ready to roll up our sleeves
We obsess over bringing hospitality to everyoneâbe it our customers or you! Youâre an individual with unique needs. So, While we canât attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!
Salary Range : competitive (performance review every 6 months)
Performance review: twice a year
Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
Flexible working: Highly flexible, remote-first international organization
For Japanese residence: Work from anywhere, interim work from overseas, full flex time
Housing allowance (within 1.5KM away from office)
Club activity allowance
Team Building allowance
Lunch allowance
Zeals Bar (bi-monthly free flow beer party)
Apply Now
To make meaningful changes at the fastest-growing tech company in Japan?
For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
For a place where things are not just fast - but they happen now?
We Are Zeals - âDesigning conversations. Driving conversions.â
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to ârevolutionize hospitality on the Internetâ by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting StartedâŚ
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
Your Typical Day With Us
Ensuring our entire system and infrastructure are both functional and thoroughly available
Designing infrastructure that can scale in tandem with our growing business needs
Continuously improving CI/CD pipelines
Promoting best practices and engineering excellence
Works closely with IaC whilst managing multiple environments it possesses
Vigilant and attentive toward our security
Monitor existing system, serving as a first responder to any potential incident
What Youâll Need
2+ years of experience working with either AWS or GCP
2+ years of experience with monitoring systems, we use Grafana
At least a year of experience working with Kubernetes
At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD
At least a year of programming in any language, we use Go, Bash, and Python
Currently eligible to work in Japan
Business-level English
What Makes You Stand Out
Infrastructure as code, especially Terraform
Experience developing Kubernetes operators
Basic Japanese language skills
MongoDB monitoring and querying
Donât just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talentsâwho could potentially be your colleague!
Ready to roll up our sleeves
We obsess over bringing hospitality to everyoneâbe it our customers or you! Youâre an individual with unique needs. So, While we canât attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer we are ready to roll-up our sleeves and change the status quo if it means to make your experience better!
Salary Range : competitive (performance review every 6 months)
Performance review: twice a year
Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
Flexible working: Highly flexible, remote-first international organization
For Japanese residence: Work from anywhere, interim work from overseas, full flex time
Housing allowance (within 1.5KM away from office)
Club activity allowance
Team Building allowance
Lunch allowance
Zeals Bar (bi-monthly free flow beer party)
Apply Now