Site Reliability Engineer

Remote Full-time
Thales Cybersecurity Products is a leader in digital security solutions, providing critical services to businesses and governments. They are seeking a Site Reliability Engineer to ensure high service levels and operational excellence for their Telecommunication solution deployed in the public cloud, focusing on automation, reliability, and incident management.ResponsibilitiesDesign, build, and maintain scalable infrastructure using tools such as Terraform, Ansible, and KubernetesDevelop automated CI/CD pipelines via GitLab to reduce manual toilDefine and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs)Manage 'Error Budgets' to balance the velocity of new features with the stability of the platformParticipate in 24/7 on-call rotations to provide emergency response and perform deep-dive troubleshooting for production issuesConduct system performance analysis, identify bottlenecks, and perform capacity planning to ensure the infrastructure can handle growth and peak loadsImplement and refine symptom-based alerting and comprehensive monitoring strategies using platforms like Datadog to ensure high visibility into system healthLead blameless postmortems after incidents to identify root causes and implement long-term technical fixes to prevent recurrencePartner with Cloud Security teams to implement security best practices, manage access controls, and respond to security breaches or vulnerabilitiesSupport customer relationshipInterface with other stakeholders to define solution improvement planYou will have the ownership of solution service availabilitySkillsEngineer or equivalentAt least 1 year experienceJava development skill is requiredYou are familiar with Public Cloud (GCP, AWS), containers and microservices (Docker, Kubernetes, Java), CI/CD and automation (Jenkins, Gitlab, Helm), NoSQL databaseMust have U.S. or Dual Citizenship and be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of TreasuryYou have already set up product monitoring and the underlying infrastructureYou have development experience in a distributed systems and/or high availability contextYou are familiar with microservices developmentYou participated in the definition of architectures, data structures, algorithms with performance, security, reliability constraints, etcPublic cloud architect certificationYou are interested in aspects of Site Reliability Engineer: CI/CD, automation, monitoring and observability, and continuous improvementYou are an accomplished, versatile and multi-tasking developer engineerBenefitsElective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet InsuranceRetirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting periodCompany paid holidays and Paid Time OffCompany provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being ProgramCompany OverviewThales is a global leader in cybersecurity, helping the most trusted organizations in the world protect their most critical applications, data, and identities anywhere at scale. It was founded in 2001, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://cpl.thalesgroup.com/.



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