ServiceNow Sr Developer

Posting Date 04/06/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America Position Summary DaVita is seeking a highly skilled and motivated ServiceNow Senior Developer to join our dynamic IT team. The Senior Developer will play a critical role in the strategy, architecture, and development of the ServiceNow platform, serving as a subject matter expert (SME) in HR Service Delivery (HRSD), IT Service Management (ITSM), and NowAssist. This position involves leading complex projects, partnering with ServiceNow Engineers for architectural guidance to ensure the platform evolves in line with DaVita’s strategic goals, and mentoring junior developers. The ideal candidate will be a top performer with a proven track record of delivering innovative solutions and maintaining critical platform functions. Core Responsibilities Platform Strategy and Architecture: Contribute to the long-term strategy and roadmap for the ServiceNow platform. Support architectural decisions and provide insight for new and complex projects. Serve as the designated SME for modules and processes within DaVita's ServiceNow environment. Development and Implementation: Support the end-to-end design and implementation of high-profile projects such as an HRSD implementation. Drive AI enablement initiatives within the ServiceNow platform using NowAssist to improve user experience and operational efficiency. Oversee and support complex integrations related to enterprise service delivery. Operational Excellence and Support: Ensure the stability and performance of critical business processes on the platform, providing Tier 3 support and resolving complex issues. Serve as a key teammate for identifying and resolving root causes of systemic issues. Support efforts for delegated development on the platform, providing necessary oversight and governance. Team Collaboration and Leadership: Work with architects and other engineers to focus on long-term strategy and large project efforts. Provide guidance, code reviews, knowledge sharing, and mentorship to developers and administrators. Partner with stakeholders to gather requirements and ensure solutions meet business needs. Qualifications and Experience Required Experience: Extensive experience as a ServiceNow Developer or Senior Developer (e.g., 4-6+ years). Solid technical knowledge of the ServiceNow platform (JavaScript, Bootstrap, Glide API, Flow Designer, Integration Hub). ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) preferred. Desired Skills and Strengths: Hands-on experience developing and implementing HRSD and ITSM; experience with FSM, BCM, and AI Control Tower preferred. Proven experience deploying and configuring NowAssist and generative AI capabilities within ServiceNow. Strong technical and architectural knowledge. Excellent problem-solving skills with a methodical approach to understanding business needs before developing solutions. Strong commitment to DaVita’s core value of Service Excellence. What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $85,000.00 - $135,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.