ServiceNow Quality Assurance Engineer

At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. As a Quality Assurance Engineer at Nuvitek, you will be responsible for ensuring the quality and performance of software applications. You will design, implement, and maintain test automation frameworks, execute performance tests using tools like Locust or JMeter, and work closely with developers and business stakeholders to identify and resolve any issues. You'll play a key role in ensuring applications are optimized, scalable, and ready for production, while collaborating with Agile teams to deliver high-quality solutions.. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do: Work autonomously to apply and establish testing best practices. Collaborate with the development team to lead the design, development, implementation, and maintenance of a test automation framework that supports multiple project needs. This includes using tools like FitNesse, Selenium, and Cucumber, and writing test scripts in Java. Deploy test automation to a continuous integration environment and ensure that test results are communicated clearly and promptly. Participate in sprint planning and work closely with the project team to identify risks and impacts for the systems being tested. Create and generate test scenarios from user stories and acceptance criteria. Manage multiple project schedules at different phases of testing, maintaining strong organizational skills and the ability to prioritize tasks effectively. Coordinate QA tasks and priorities for each project, including identifying QA/testing environment needs. Walk through and demonstrate testing results to Product Owners and business stakeholders to gain sign-off on user stories. Ensure defects or requirement changes identified during testing are tracked, verified, and resolved before moving the application into production. What you will bring: 3-5 years of experience in software application testing. 2+ years of performance testing experience using tools like Selenium or Playwright, preferably with low-code platforms such as Appian, Salesforce, or ServiceNow. Experience in automation testing is highly desirable. Strong understanding of Agile methodologies and experience in creating test cases from acceptance criteria. Independent performer with the ability to mentor junior team members. Experience in Agile testing is a must for this role. Proficient in using JIRA or other Agile delivery tools. Demonstrable experience in various types of testing, including automated, exploratory, load, and performance testing on web services and applications. Strong experience and background in UAT processes, including test scenario and case design, functional testing, system testing, and regression testing. Deep knowledge of software quality assurance and testing methodologies. Experience in developing test strategies, generating testing plans, writing testing scripts, and managing issues through tracking metrics. Ability to multitask, manage time effectively, and deliver on multiple projects. Strong verbal and written communication skills, with the ability to work effectively with technical and business teams at all levels. It would be great if you also had: Experience using tools and technologies like FitNesse, Selenium, Cucumber, Jenkins, Bamboo, Java, Blazemeter, JMeter, Zephyr Squad. Experience with Agile methodologies and project management. Experience with 508 compliance testing. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.