ServiceNow Engineer – Enterprise Architecture (EAP / APM)

Remote Full-time
Benefits: Competitive salary Role Overview We are seeking a highly experienced ServiceNow Engineer to support a critical Enterprise Architecture initiative focused on implementing and maturing ServiceNow Enterprise Architecture (EAP/APM) capabilities. This role will play a key part in strengthening platform maturity, improving data alignment, and increasing portfolio visibility across applications, technologies, and business services . The ideal candidate brings both architectural leadership and hands-on engineering expertise within the ServiceNow platform. Key Responsibilities Architect and implement ServiceNow Enterprise Architecture (EAP/APM) solutions Configure and operationalize: Application Portfolio Technology Portfolio Information Portfolio Align Enterprise Architecture frameworks with CMDB and CSDM Drive CMDB architecture, governance, and data quality Realign existing data and processes to CSDM standards Implement and manage Service Portfolio Management , including: Business Services Technology Services Service Offerings Support Digital Portfolio Management (DPM) initiatives: Demand management Investment alignment Strategic prioritization Build and support integrations using: REST / SOAP APIs Data transformation and ETL patterns Develop solutions using: JavaScript scripting Scripted APIs Workflows and Flow Designer Support Service Mapping (tag-based preferred) Work with foundational ServiceNow data: Users, Groups, Companies, Locations Required Qualifications Proven hands-on experience implementing ServiceNow APM / EAP Strong expertise in: CMDB architecture and governance CSDM implementation and alignment Experience operationalizing EA frameworks within ServiceNow Solid understanding of service hierarchy and lifecycle Strong ServiceNow development experience (JavaScript & platform APIs) Hands-on experience with integrations and data management within ServiceNow Preferred Qualifications Experience with enterprise-wide Enterprise Architecture transformation initiatives Experience implementing multiple ServiceNow modules Exposure to: Governance frameworks EA maturity models This is a remote position.
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