ServiceNow Architect/ ITSM, ITOM, TSOM, OMT

Remote Full-time
ServiceNow Architect - JD - Senior Platform Architect

Minimum Experience Required
• Around 12+ years of experience in the IT industry
• 8+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps)
• Experience in doing the Platform Consulting and advisory majorly on ITOM, ITAM and CSDM
• Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions
• Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience

Job Description
• Work in the ServiceNow platform developing innovative solutions that simplifies customer services.
• Deep expertise in platform assessment and providing remediation roadmaps
• Hands on design and configurations on CSDM, CMDB assessment, design and remediation's around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements -
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings.
• Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.
• Architect and design solutions for complex business problems using ServiceNow best practices and standards.
• Advise and guide platform roadmap discussions.
• Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability, performance and stability
• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation and Mobile Apps
• Understanding of DevOps principles and CI/CD pipelines
• Logical thinking and problem-solving skills along with an ability to collaborate
• Engaging presentation style, with the ability to control and manage multiple presentation scenarios
• Have the drive and determination to learn and continuously share your knowledge with others
• Recognize and develop opportunities to leverage ServiceNow as a platform.

Certification Required
• CAD
• CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred

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