ServiceNow Administrator/Developer - REMOTE
Job Title: ServiceNow Administrator/Developer
Location: Remote/Philadelphia, PA
Duration: 10 months w/possible of extension
Job Description: Job Description: Work to include, but is not limited to, configuration of service portals and configuration and support of GRC and Security Operations-related processes The ServiceNow Administrator will be responsible for core system configuration. Gathering and documenting user and process requirements. Developing workflow customizations, and supporting the Service Transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to Incident Management, Change Management, Asset Management, CMDB Management and Problem Management.
Administer ServiceNow tool
Configure Application UI
Configure Workflow
Customize ServiceNow applications
Facilitate rollout of new applications and modules
Facilitate onboarding of new clients on the ServiceNow platform.
Collaborate effectively with other ServiceNow administrators to develop global solutions
Handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Adhere to ServiceNow development standards
Prioritize multiple tasks effectively
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, stage, testing and production environments
Participate in ongoing production support and end user support.
Experience: 8+ years of ServiceNow Administration a/o Development
Qualifications: Bachelor's degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level.
Preferred Degree in Computer Science or MIS.
Apply Now
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Location: Remote/Philadelphia, PA
Duration: 10 months w/possible of extension
Job Description: Job Description: Work to include, but is not limited to, configuration of service portals and configuration and support of GRC and Security Operations-related processes The ServiceNow Administrator will be responsible for core system configuration. Gathering and documenting user and process requirements. Developing workflow customizations, and supporting the Service Transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes, but is not limited to Incident Management, Change Management, Asset Management, CMDB Management and Problem Management.
Administer ServiceNow tool
Configure Application UI
Configure Workflow
Customize ServiceNow applications
Facilitate rollout of new applications and modules
Facilitate onboarding of new clients on the ServiceNow platform.
Collaborate effectively with other ServiceNow administrators to develop global solutions
Handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Adhere to ServiceNow development standards
Prioritize multiple tasks effectively
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, stage, testing and production environments
Participate in ongoing production support and end user support.
Experience: 8+ years of ServiceNow Administration a/o Development
Qualifications: Bachelor's degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level.
Preferred Degree in Computer Science or MIS.
Apply Now
Apply Now