ServiceNow

Remote Full-time
Title: Servicenow Developer

Location: Remote

Duration: Long Term

Key Responsibilities:
• Lead and manage the implementation of capabilities in ServiceNow and including best practices and software engineering rigor.
• Provide technical and best practice guidance to stakeholders, translating business needs into scalable ServiceNow solutions.
• Collaborate with business units and technical teams to ensure newly built solutions/applications meet organizational standards.
• Independently configure, customize, and integrate ServiceNow modules without close supervision.
• Perform system reviews, troubleshoot issues, and ensure successful post-migration validation.
• Manage and optimize ServiceNow MID Servers for integrations, discovery, and connectivity.
• Document processes, provide knowledge transfer, and support governance around ServiceNow usage.
• Stay updated on the latest ServiceNow features, updates, and industry best practices.
• Required Qualifications & Skills
• 10+ years of hands-on ServiceNow development experience.
• Proven expertise in building ServiceNow solutions (custom apps, workflows, integrations).
• Deep understanding of ServiceNow modules (ITSM, ITOM, FSM, CSM, or custom applications).
• Strong knowledge and experience with ServiceNow MID Server, including configuration, troubleshooting, and integrations.
• Strong problem-solving mindset with experience delivering technical guidance.
• Ability to work independently with minimal supervision.
• Experience with ServiceNow scripting (JavaScript, Glide API, Flow Designer, etc.).
• Familiarity with ServiceNow IntegrationHub, REST, SOAP, APIs for data migration/integration.
• Excellent communication skills to interact with both technical and non-technical stakeholders.

Preferred/Good to Have:
• ServiceNow Certified System Administrator (CSA) or higher-level certifications.
• Experience with ServiceNow scoped applications development.
• Knowledge of ITIL processes and frameworks.
• Experience in advisory/consulting roles with external clients

Job Type: Contract

Work Location: Remote

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