Service Partner Manager
Join us at Haier Europe as a Service Partner Manager to assist us in achieving Haier’s goal of having a reputation as the number one after sales white goods service provider.
As our Service Partner Manager, you’ll have responsibility for managing the relationships, scale, capabilities, compliance and performance of our external field based Authorised Service Agent network to ensure the business has the white goods appliance repair capacity, skills and geographic coverage to fulfil white goods appliance repair demand.
You’ll use your experience of motivating and empowering field based teams to ensure that the Authorised Service Agents deliver a high quality, responsive repair service. You’ll also support with leading and managing selected projects, to support continuous improvement in the efficiency and effectiveness of both directly employed Field Service Engineers and Authorised Service Agents.
You'll need a passion for ensuring high levels of customer satisfaction, strong communication skills, the ability to demonstrate credibility and persuade and influence others, and an entrepreneurial approach.
This is a remote / field based role, so you'll also need to have a full, valid driving license, and be willing to travel.
Benefits:
Salary DOE & bonus
Company vehicle
Healthcare
25 Days Holiday (+ statutory bank holidays)
Up to 6% employer Pension contribution
Training support schemes to aid your development
Employee Assistance Program
4x Life Cover
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
INDMNG
#LI-Remote
Apply To This Job
As our Service Partner Manager, you’ll have responsibility for managing the relationships, scale, capabilities, compliance and performance of our external field based Authorised Service Agent network to ensure the business has the white goods appliance repair capacity, skills and geographic coverage to fulfil white goods appliance repair demand.
You’ll use your experience of motivating and empowering field based teams to ensure that the Authorised Service Agents deliver a high quality, responsive repair service. You’ll also support with leading and managing selected projects, to support continuous improvement in the efficiency and effectiveness of both directly employed Field Service Engineers and Authorised Service Agents.
You'll need a passion for ensuring high levels of customer satisfaction, strong communication skills, the ability to demonstrate credibility and persuade and influence others, and an entrepreneurial approach.
This is a remote / field based role, so you'll also need to have a full, valid driving license, and be willing to travel.
Benefits:
Salary DOE & bonus
Company vehicle
Healthcare
25 Days Holiday (+ statutory bank holidays)
Up to 6% employer Pension contribution
Training support schemes to aid your development
Employee Assistance Program
4x Life Cover
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
INDMNG
#LI-Remote
Apply To This Job