Service Operations Admin I – Government

Agiliti is a company focused on providing essential healthcare services, and they are seeking a Service Operations Administrator - Government. This role involves internal support and managing external customer interactions, focusing on data and work order management to enhance service quality and operational efficiency. Responsibilities Creating and maintaining asset profile and service tickets with a high level of accuracy Retrieving, reviewing and processing documentation from internal/external customers to ensure contractual accuracy and completion Executing and understanding all department standard operating procedures Working closely with technical staff to insure resolution of service level issues in a timely manner Assisting in achieving full compliance with medical equipment management programs Work towards end of month calendar deliverables in support of customer deadlines, compliance standards and operational goals Adhere to month end procedures, requirements and timelines Support quality control efforts to align both revenue and expense activities Skills Bachelor's degree in Business Administration strongly preferred but not required 0 – 3 years Administrative or other applicable experience Demonstration of organizational effectiveness Desire to cultivate skills to grow professionally Cooperative and contributing team member to ensure a high level of service is provided to both internal and external customers Exhibits flexibility in work schedule in order to meet customer needs Desire to learn about and to establish self as an expert/resource in product, market, profession or area of expertise Time management and organizational skills Ability to sit, stand, lift, bend and stoop numerous times throughout the day Benefits Health insurance options for Medical, Dental & Vision plans Short- and Long-Term Disability plans Flexible Spending Accounts Health Savings Accounts Life Insurance Options Paid Time Off 401K Saving Plan with employer match Employee Discounts Tuition Reimbursement Daily Pay program Employee Assistance Program Wellness programs Company Overview Agiliti is a provider of health care technology management and service solutions to the health care industry. It was founded in 1939, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 5001-10000 employees. Its website is