Service Now Architect
JOB DESCRIPTION THIS ROLE IS 100% REMOTE- (BUT MUST WORK PACIFIC HOURS) Schedule: M-F 8-5/9-6 PACIFIC TIME WITH FLEX DEPENDING ON BUSINESS NEEDS Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow best practices while maintaining out of the box (OOTB) upgradeability. Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected. Serve as a lead subject matter expert and champion in driving the industry best practices for evolution of the company's ServiceNow instance and integrated tools. Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new modules, and major upgrades. Lead discussions and investigations regarding new ServiceNow features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality and enhancements • Lead ServiceNow platform upgrade, clone, and maintenance processes • Responsible for designing and implementing enterprise IT projects in ServiceNow. Duties include: • gathering requirements from business users • working with technical leads to transform and develop ServiceNow solutions. • serve as a primary liaison between the business stakeholders and IT. • Manage change process for all new changes on the platform. • define and document user interfaces, support systems and data requirements. • develop functional specifications and system design specifications. Requirements: • 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect. • Strong hands-on coding skills. • Document Architecture and design for new solutions and provide recommendations for Architecture best practices • Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine • Management Center, Integration Hub, and Flow Designer. • Strong ServiceNow technical breadth and depth spanning various modules including Employee • Center, Service Portal, Virtual Agent and Now Mobile. • Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes, • UI Scripts, UI Pages, UI Macros, UI Policies, etc. • Service Portal & API development including REST & MID Server integrations. • Ability to develop and re-engineer existing processes and build appropriate ServiceNow • workflows. Qualifications: • Bachelors degree or higher required; Advance degree in IT related field or extensive experience • in ServiceNow development and Implementation • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer • ServiceNow Certified Technical Architect Apply tot his job