Service Executive - Analyst - Associate

Deutsche Bank is a leading global investment bank providing financial services to a diverse client base. As a Service Executive, you will be responsible for day-to-day client servicing, processing financial and non-financial requests, and ensuring excellent communication and organization in your tasks.ResponsibilitiesFacilitate client directed transactions including but not limited to wires, ACHs, CD bookings, security and mutual fund transfers, account closures, etc. and complete full due diligence for all requests such as signature verification, consistency with client’s activity, cash availability, etcAnswer inbound calls from our toll free, field prospective callers (and refer accordingly) and redirect calls to respective teams when outside our scope along with completing daily administrative tasks including the sorting, logging and filing of Trust checks and the mailing of our post Reg E disclosures as applicableOrganize and maintain your personal service inbox folder, files, correspondence and records in accordance with policyOpen investment accounts and collaborate with investment team on needed documents, approvals or informationAssist with online banking issues , inquiries and maintenance requestsAssist in identifying and contributing towards needed resources as well as taking initiative in continuously learning for individual progression and growthSkillsOrganized and demonstrates sound judgement; strong analytical tool kit with the ability to instill trust and deliver the desired resultsRelationship builder who develops trust and respect with internal and external stakeholders. Ability to deal with different personalities and always keep a professional outlookAbility to multi-task in a high volume, deadline driven environment. Ability to manage multiple requests in a timely fashion. Detail oriented, while able to understand and focus on the key pointsEscalate and highlight issues with excellent decision-making skillsMotivated and enthusiastic team player, able to work with others in a fast paced, independent, and dynamic financial environmentConfidence in liaising across business lines, front office and different times zones incl. offshoreLeadership skills with the capacity to take initiative, as well as assume responsibilityAn active communicator who engages with internal and external people; highly collaborative, transparent, decisive, and able to drive decisions forwardExtremely organized and self-sufficient, ability and confidence to make decisions alonePro-active initiative to solve problems and go above and beyond status quoBenefitsA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift, and volunteer programsCompany OverviewDeutsche Bank is an investment bank that offers financial products and services to corporate and institutional clients. It was founded in 1870, and is headquartered in Frankfurt, Hessen, DEU, with a workforce of 10001+ employees. Its website is https://www.db.com.



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