Service Designer | Contract (Upcoming Role)
hedgehog lab | Government Projects
This is an upcoming opportunity. The role is not yet live but we expect to be hiring shortly. Register your interest now and we'll be in touch as soon as the position opens.
We're looking for a Service Designer to join hedgehog lab on a contract basis, working across government projects where the design challenges are genuinely complex and the outcomes genuinely matter.
You'll map end-to-end service journeys, identify failure points, and work across organisational boundaries to design services that work for the people who use them, not just the people who commission them. You'll be as comfortable in a workshop with policy teams as you are in a design critique.
You'll bring:
Experience designing services in the public sector or regulated industries
Strong skills in service blueprinting, journey mapping, and facilitation
The ability to navigate ambiguity and work with incomplete information
Experience influencing decisions at a strategic level, not just execution
Familiarity with GDS standards and the GOV.UK Service Standard
Why hedgehog lab
You'll be joining a consultancy with 20 years of experience trusted by global brands, working at the intersection of AI and software engineering. The work is genuinely at the frontier of where the industry is heading, and you'll have the space to grow with it.
To register your interest, please apply via this advert with a copy of your CV and your expected day rate.
This is an upcoming opportunity. The role is not yet live but we expect to be hiring shortly. Register your interest now and we'll be in touch as soon as the position opens.
We're looking for a Service Designer to join hedgehog lab on a contract basis, working across government projects where the design challenges are genuinely complex and the outcomes genuinely matter.
You'll map end-to-end service journeys, identify failure points, and work across organisational boundaries to design services that work for the people who use them, not just the people who commission them. You'll be as comfortable in a workshop with policy teams as you are in a design critique.
You'll bring:
Experience designing services in the public sector or regulated industries
Strong skills in service blueprinting, journey mapping, and facilitation
The ability to navigate ambiguity and work with incomplete information
Experience influencing decisions at a strategic level, not just execution
Familiarity with GDS standards and the GOV.UK Service Standard
Why hedgehog lab
You'll be joining a consultancy with 20 years of experience trusted by global brands, working at the intersection of AI and software engineering. The work is genuinely at the frontier of where the industry is heading, and you'll have the space to grow with it.
To register your interest, please apply via this advert with a copy of your CV and your expected day rate.