Service Delivery Coordinator

The Service Delivery Coordinator supports the Data Center leadership team by ensuring day-to-day operational activities run efficiently across client accounts. This role serves as a key coordination point for administrative operations, recruiting activities, onboarding processes, reporting, and internal communications.The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while collaborating with cross-functional teams in a fast-paced environment.Key Responsibilities· Provide operational and administrative support to the Service VP and leadership team, helping ensure efficient service delivery across multiple client accounts· Act as a central coordination point for internal teams and stakeholders, facilitating administrative requests, resource needs, and operational inquiries· Coordinate monthly and quarterly client meetings, including service reviews, while documenting key discussion points, action items, and follow-up deliverables· Manage and maintain job requisitions for service roles, partnering with Talent Acquisition and leadership to track candidate progress throughout the hiring lifecycle· Oversee the new hire onboarding process, including provisioning requests, client portal submissions, and proactive check-ins with new employees to ensure a smooth onboarding experience· Monitor and track required client training and compliance requirements to ensure teams remain aligned with client standards and internal policies· Partner with leadership and PX teams to identify and implement process improvements, helping streamline operational workflows such as position openings and workforce management processes· Support leadership with operational reporting and data analysis, compiling and organizing information into clear, actionable formats for decision-making· Assist with the development of presentations, reports, and operational updates for leadership and client-facing meetings· Prepare and organize confidential and operational data to support leadership decision-making and strategic planning· Ensure onboarding, offboarding, and operational processes remain compliant with client requirements and internal company standardsQualifications· High School Diploma or GED required· Minimum two years of administrative, coordination, or office management experience - data center or technical operations environments preferred· Minimum of two years with Google Workspace (Docs, Sheets, Slides, etc.)· Strong organizational skills with a high level of attention to detail· Ability to manage multiple priorities in a fast-paced and evolving environment· Strong problem-solving and critical thinking skills· Self-motivated with the ability to work independently and proactively· Excellent written and verbal communication skills· Comfortable collaborating in a cross-functional and global team environment

Apply Now