Sephora careers remote

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000 team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worldu2019s most innovative brands.nnIntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americau2019s Best Large Employers for 2022, and a Top Employer for New Grads.nnPosition:u00a0Remote (Work from Home) Beauty Advisor on behalf of our client SephoranRate:u00a0$18.00 (this rate applies for this specific client only)nJob Type:u00a0SeasonalnnIntouchCX is looking for a Remote Beauty Customer Service Specialist on behalf of our Global Beauty-Retailer client Sephora. This position is perfect for any individual inspired by the world of skincare, color, fragrance, body, smile care, and hair care. The ideal candidate will provide concierge level customer service, make product recommendations, and connect with others about Sephorau2019s products and services. In this role, you will be representing the worldNote: All applications, interviews, orientation and training will be done virtually. IntouchCX will also provide all hardware and equipment necessary.nnAs a Beauty Customer Service Specialist, you willu2026nn tProvide exceptional solutions for requests / inquiries that come through phone and chat softwares, while working remotely from homen tDemonstrate Sephora standards by providing exceptional personalized service to clientsn tFulfill client requests by processing transactions, completing transactions, or forwarding client requests to the correct team for resolutionn tMaintain composure, professionalism, and work efficiently when dealing with disappointed clientsn tUse positive, professional, and appropriate grammar and word choice in written communication with clientsn tProactively engage the Sephora.com website and knowledge base to provide client solutionsn tDisplay a positive, confident attitude for tackling new challenges and initiativesn tMaintain adherence to key performance indicators (KPI)n

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