Senior/Manager, Omni Customer Enablement & Syndication
About the position
Responsibilities
• Prioritize and execute timely new item set up and syndication of GDSN product information and digital shelf content to key customers
• Leverage strong expertise in Salsify workflows and Syndigo to enable seamless digital shelf content publishing and auditing
• Identify process improvement opportunities to drive efficiency in both GDSN and content syndication workflows
• Partner closely with managed services partner to ensure flawless execution of customer syndication
• Act as the central point of contact for the Sales team and eCommerce Managers to review GDSN submissions and digital shelf optimizations
• Conduct regular customer audits and track compliance to ensure completeness of customer GDSN submissions and product pages
• Use project management tools to track ongoing syndication progress
• Define best practices for managing digital assets in Salsify for increasing usability
• Lead the data gap audit process to ensure data integrity and of master data
• Conduct regular content gap analyses, customer requirement reviews, and SKU prioritization to inform content production priorities
• Hold teams accountable to product life cycle deadlines across stakeholders
• Lead integration between DAM system and Salsify, coordinating with stakeholders to ensure the secure and efficient transfer of our digital assets
• Train team members on how to effectively use Salsify catalog, access assets
• Host trainings to ensure team workflows have visibility and drive closer integration with cross-functional partners and stakeholders
• Lead Data Governance SteerCo to ensure we fulfill all customer requirements, data gaps, attribute needs to successfully syndicate
• Serve as key liaison between digital shelf content production and customer teams to ensure compliance across top customers
• Support the Digital Shelf Content team in developing and executing industry-leading content strategies.
Requirements
• Strong working experience in Salsify, Syndigo, and 1WS
• Ability to manage both high-level conversations and low-level details
• Experience in data governance and content compliance
• Proven track record in project management and process improvement
• Strong analytical skills for root cause analysis and data quality issues
Nice-to-haves
• Experience in eCommerce and digital marketing
• Familiarity with GDSN and digital shelf strategies
• Knowledge of customer relationship management tools
Benefits
• Remote work flexibility
• Professional development opportunities
• Health insurance coverage
• 401k retirement plan
Apply Now
Apply Now
Responsibilities
• Prioritize and execute timely new item set up and syndication of GDSN product information and digital shelf content to key customers
• Leverage strong expertise in Salsify workflows and Syndigo to enable seamless digital shelf content publishing and auditing
• Identify process improvement opportunities to drive efficiency in both GDSN and content syndication workflows
• Partner closely with managed services partner to ensure flawless execution of customer syndication
• Act as the central point of contact for the Sales team and eCommerce Managers to review GDSN submissions and digital shelf optimizations
• Conduct regular customer audits and track compliance to ensure completeness of customer GDSN submissions and product pages
• Use project management tools to track ongoing syndication progress
• Define best practices for managing digital assets in Salsify for increasing usability
• Lead the data gap audit process to ensure data integrity and of master data
• Conduct regular content gap analyses, customer requirement reviews, and SKU prioritization to inform content production priorities
• Hold teams accountable to product life cycle deadlines across stakeholders
• Lead integration between DAM system and Salsify, coordinating with stakeholders to ensure the secure and efficient transfer of our digital assets
• Train team members on how to effectively use Salsify catalog, access assets
• Host trainings to ensure team workflows have visibility and drive closer integration with cross-functional partners and stakeholders
• Lead Data Governance SteerCo to ensure we fulfill all customer requirements, data gaps, attribute needs to successfully syndicate
• Serve as key liaison between digital shelf content production and customer teams to ensure compliance across top customers
• Support the Digital Shelf Content team in developing and executing industry-leading content strategies.
Requirements
• Strong working experience in Salsify, Syndigo, and 1WS
• Ability to manage both high-level conversations and low-level details
• Experience in data governance and content compliance
• Proven track record in project management and process improvement
• Strong analytical skills for root cause analysis and data quality issues
Nice-to-haves
• Experience in eCommerce and digital marketing
• Familiarity with GDSN and digital shelf strategies
• Knowledge of customer relationship management tools
Benefits
• Remote work flexibility
• Professional development opportunities
• Health insurance coverage
• 401k retirement plan
Apply Now
Apply Now