Senior UX Writer / Technical Writer
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cella. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Remote Job Type: Contract Compensation Range: $74 - 84 per hour We are seeking talented Senior UX Writers / Technical Writers on behalf of our client, a leading firm in the financial services industry. We are building a qualified talent pool to meet projected staffing needs for anticipated 6-12 month contract roles. Please note that specific pay rates and project details will vary depending on the roles that arise. Location/Commutability: Candidates must be commutable to one of the following locations: Malvern, PA, Charlotte, NC, or Phoenix, AZ. Remote applicants may be considered dependent on highly relevant experience. Responsibilities: • Develop and execute clear, accurate, and concise content solutions across digital platforms, encompassing both user interface (UI) microcopy and detailed technical/explanatory content (e.g., help documentation, tooltips, detailed FAQs). • Translate complex financial products, services, and regulatory requirements into simple, accessible language for diverse user segments, ensuring a seamless user experience. • Collaborate closely with UX Designers, Product Managers, Engineers, and Legal/Compliance teams to embed content strategically within the product development lifecycle from concept through launch. • Contribute to the definition and governance of the product's voice and tone, ensuring consistency across all digital touchpoints and alignment with overall brand guidelines. • Lead content audits, analysis, and information architecture mapping for documentation repositories and help centers, driving improvements in findability and content efficacy. • Ensure all produced content strictly adheres to established regulatory requirements, legal standards, and accessibility best practices (e.g., plain language principles). • Utilize content management systems (CMS) and related tools to maintain, version control, and deploy documentation and in-product copy efficiently. Qualifications • Experience: Minimum of 5-8 years of progressive experience in UX Writing, Technical Writing, Content Strategy, or a combined role, specifically focused on digital products and software documentation. • Industry Expertise: Proven, substantive experience creating and managing both in-product UX copy and technical documentation within the financial services, banking, insurance, or other highly regulated industries. • Compliance Proficiency: Demonstrated ability to collaborate directly with Legal and Compliance teams to achieve content sign-off for sensitive, regulated topics (e.g., investment policies, tax implications, account agreements). • Technical Acumen: Experience structuring and writing technical content related to digital interfaces, system functionality, or complex financial processes. • Tool Proficiency: Experience working with design tools (e.g., Figma), content management systems (CMS), and documentation tools used for structured content delivery. • Portfolio: A strong online portfolio is mandatory, showcasing examples of simplifying complex, technical, or regulated subject matter into effective, user-friendly content. JOBID: 112025-116996#PL Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. If you have questions about this posting, please contact [email protected] Apply tot his job