Senior Training Consultant

Job Description: • Develop and facilitate claims onboarding and training programs for General Motors Insurance Claims department • Investigates trends, technological innovations, and applications within the training industry • Develops appropriate instructional strategies using blended solutions • Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles • Gathers and analyzes customer feedback and program evaluations to modify content as appropriate • Effectively communicate with team members and stakeholders to ensure objectives, timelines and goals are being met • Ensure all training approaches engage participants, enhance the professional development of employees and ultimately result in increased employee performance • Continuously validate training solutions to ensure content is current, relevant and meets the needs of the learners and the department • Identify and determine training requirements by working closely with leadership and conducting needs assessments for each department • Participate in project meetings as needed for initiatives that will involve the development and facilitation of training • Support and lead change initiatives with timely and thorough training programs • Effectively communicate changes in company policies and procedures Requirements: • High School Diploma or equivalent required; Bachelor’s Degree or equivalent work experience preferred • 3+ years of professional experience handling claims or working in a claims department preferred • 2+ years of professional experience in corporate training and performance management preferred • Property & Casualty License preferred Benefits: • Generous benefits package available on day one to include: 401K matching • bonding leave for new parents (12 weeks, 100% paid) • tuition assistance • training • GM employee auto discount • community service pay • nine company holidays Apply tot his job