Senior Teller- Eastport Branch

Remote Full-time
About the Organization:

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. ??We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.? -Founder Harold Schwartz. ?Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. ?

Citizens First Bank: A Five Star Bank where hospitality meets finance.

About the Position:

Citizens First Bank is thrilled to announce the opening of our brand new branch in Eastport, and we're seeking passionate and talented individuals to help us build something special from the ground up! We are currently hiring a Senior Teller for our Eastport location! As a Senior Teller, you'll provide top-tier customer service by efficiently processing banking transactions and managing cash. As a Senior Teller, you'll maintain compliance, perform operational tasks, and handle complex transactions, all with a positive and professional attitude.

Key Responsibilities of the Senior Teller:
? Follows the Bank's CIP to obtain assurance that the customer is properly identified
? Queries the customer(s) stated purpose/reason/objective for conducting transactions, such as wires and large cash deposits or withdrawals or other transactions requested by the customer
? Processes a variety of transactions including, but not limited to, general paying and receiving items, utility payments and foreign and consignment items in accordance with CFB policy and procedure
? Adheres to all compliance requirements including, but not limited to, preparing Currency Transaction Reports and placing appropriate holds
? Further assists customers by listening to their needs, identifying products/services that meet or exceed those needs and directing them to the appropriate department or individual (i.e., loans, new accounts, trust, investments, etc.)
? Handles vault teller responsibilities
? Act as branch level teller trainer
? Assist Head Teller and assume responsibilities when needed

Senior Teller Requirements:

Minimum:
? High school diploma or equivalent required, two years of teller experience in a banking environment.
? Must be able to withstand varying degrees of stress, must be able to attend work regularly and on time and perform position requirements with little supervision.
? Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to function as a member of a team including participating in branch activities and displaying positive behavior. Must have the ability to be flexible by being able to adjust adeptly to changing priorities, ability to effectively provide guidance and direction to other Tellers, ability to backup Head Teller.
? Must have basic computer skills using Microsoft Office (Outlook, Word, Excel), good typing skills.

Preferred:

Four years of teller experience in a banking or related environment.

Senior Teller Benefits:

Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K which matches the first 5% of contributions and generous vacation allowance. ?All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. ? Dream maker discount program applicable at various'local businesses.? ?**Category I employer for eligibility placement into The Villages Charter School.?**

Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.

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