Senior Staff Architect - Omnichannel
Description:
• Architect and refine Rocket.Chat’s Omni-Channel system for global scalability.
• Mentor and guide engineers, leading by example in architectural best practices.
• Engage closely with product teams to align technical solutions with business goals.
• Drive innovation, continuously improving platform capabilities and user experience.
• Lead and define the architectural vision for Rocket.Chat’s omnichannel solutions, ensuring scalability, security, and extensibility.
• Collaborate closely with Product Managers, Engineering squads, and fellow Architects to translate strategic business goals into technical roadmaps.
• Provide technical leadership, mentoring engineers and facilitating cross-team collaboration.
• Design and implement seamless integrations across chat, email, sms, voice, video, and social messaging channels.
• Ensure high availability, performance, and security of our omnichannel communication systems.
• Continuously innovate and prototype new technologies relevant to messaging and omnichannel communication.
• Create comprehensive architecture documentation and communicate clearly with technical and non-technical stakeholders.
Requirements:
• Extensive experience (5+ years) designing complex distributed systems and omnichannel platforms (chat, email, voice, social).
• Experience with Node.js, TypeScript, MongoDB, and modern microservices architecture.
• Proven experience in real-time messaging technologies (WebSockets, pub/sub, message queues).
• Strong understanding of API design (REST) and event-driven architectures.
• Solid knowledge of application security practices and cloud infrastructure (AWS, Azure, GCP).
• Strong experience with on-premises environments and deployment.
• Expertise in continuous integration and delivery solutions for SaaS, on-premises and airgapped environments.
• Demonstrated technical leadership and mentoring skills.
Benefits:
• Flexible Working Hours
• Fully Remote
• Unlimited Paid Time Off
• Holidays and Vacation Days
• Company Laptop and Headphone
• Remote Benefit
• iTalki
• Courses and Books
• Stock Options
• Multicultural environment with colleagues in over 26 countries
• Vibrant Company Culture
Apply Now
Apply Now
• Architect and refine Rocket.Chat’s Omni-Channel system for global scalability.
• Mentor and guide engineers, leading by example in architectural best practices.
• Engage closely with product teams to align technical solutions with business goals.
• Drive innovation, continuously improving platform capabilities and user experience.
• Lead and define the architectural vision for Rocket.Chat’s omnichannel solutions, ensuring scalability, security, and extensibility.
• Collaborate closely with Product Managers, Engineering squads, and fellow Architects to translate strategic business goals into technical roadmaps.
• Provide technical leadership, mentoring engineers and facilitating cross-team collaboration.
• Design and implement seamless integrations across chat, email, sms, voice, video, and social messaging channels.
• Ensure high availability, performance, and security of our omnichannel communication systems.
• Continuously innovate and prototype new technologies relevant to messaging and omnichannel communication.
• Create comprehensive architecture documentation and communicate clearly with technical and non-technical stakeholders.
Requirements:
• Extensive experience (5+ years) designing complex distributed systems and omnichannel platforms (chat, email, voice, social).
• Experience with Node.js, TypeScript, MongoDB, and modern microservices architecture.
• Proven experience in real-time messaging technologies (WebSockets, pub/sub, message queues).
• Strong understanding of API design (REST) and event-driven architectures.
• Solid knowledge of application security practices and cloud infrastructure (AWS, Azure, GCP).
• Strong experience with on-premises environments and deployment.
• Expertise in continuous integration and delivery solutions for SaaS, on-premises and airgapped environments.
• Demonstrated technical leadership and mentoring skills.
Benefits:
• Flexible Working Hours
• Fully Remote
• Unlimited Paid Time Off
• Holidays and Vacation Days
• Company Laptop and Headphone
• Remote Benefit
• iTalki
• Courses and Books
• Stock Options
• Multicultural environment with colleagues in over 26 countries
• Vibrant Company Culture
Apply Now
Apply Now