Senior Software Engineer - Oracle Service Cloud – Remote Eligible

Remote Full-time
Description:
• Plan, design, develop, and support information systems used by the Customer Service organization
• Responsibilities include CRM integration with AWS, testing infrastructure creation, day-to-day troubleshooting of system issues, scripting and development for Oracle Service Cloud CRM, and system documentation and configuration
• Must be familiar with Agile processes and possess strong analytical and problem-solving skills
• Join a team based in Boston, MA
Requirements:
• Extensive experience with Oracle B2C Service (Oracle Service Cloud)
• Ability to configure and customize the Oracle B2C Service application
• Develop in-depth knowledge of Chewy business processes and systems environment
• Monitor system alerts and reports to ensure proper functioning
• Follow established best practices for repeatable and scalable business processes
• Interact directly with business users to support solution implementation for business needs
Benefits:
• Remote work option within the... US
• Competitive salary and benefits package
• Opportunity to work on innovative projects at a fast-growing company
• Collaborative and inclusive work environment with a focus on personal and professional growth

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