Senior Social Insights Analyst
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Senior Social Insights Analyst
Location: Italy (remote)
ABOUT THE ROLE
We are seeking a Research & Insights Analyst to join a newly established global in‑house studio, built to drive social‑first, digital‑led marketing for a leading domestic appliances brand across Europe and globally. This position plays a pivotal role in advancing the brand’s social, digital, and performance transformation. Operating with a high level of autonomy, you will develop data‑led audience and cultural insights that inform social content, campaigns, and influencer initiatives across markets.
You will analyse multiple data sources - combining social listening, platform analytics, audience research, and AI‑enabled tools - to explore how people interact with products, culture, and content in everyday life. You’ll also evaluate the effectiveness of social activations, align performance with strategic objectives, and provide actionable recommendations to strategists, creatives, social media managers, and influencer teams.
WHAT YOU’LL BE DOING
Cultural, Social & Audience Insight
Deliver frequent audience, category, cultural, and social insights to guide social‑first strategy across key global and regional markets
Identify and interpret emerging and evergreen cultural trends across home, lifestyle, food, tech, and everyday living
Proactively share insights with strategy, social, creative, and influencer teams to inform ideation and execution
Use insight to support influencer initiatives, content development, and platform strategy
Performance, Measurement & Effectiveness
Conduct social channel audits, competitor reviews, and category analysis
Monitor social performance and effectiveness against strategic objectives
Build frameworks for measuring creative and content performance across platforms
Translate performance data into clear insights and optimisation recommendations
Tools, Process & Innovation
Set up and manage social listening tools to monitor brand reputation, category conversation, and cultural signals
Optimise dashboards and insight outputs for clarity, speed, and relevance
Identify efficiencies in spotting community insights by upskilling teams on data tools and approaches
Lead the identification and presentation of new, data‑driven insight solutions
Champion the smart use of insight and analytics tools (including AI) across the studio
WHAT YOU NEED TO BE GREAT IN THIS ROLE
Strong critical‑thinking and problem‑solving skills, with excellent attention to detail
A research and insights background, working directly with social, influencer, or paid media teams
Proven experience identifying and analysing social and cultural trends
Strategic mindset, with an innovative approach to using data to decode emotional and behavioural consumer needs
Expert user of social listening platforms such as Brandwatch and Sprinklr, including building Boolean queries
Strong knowledge of panel and survey providers such as Global Web Index (GWI), YouGov, Kantar, and Audiense
Experience aggregating and analysing multiple data sources to create richer audience views and segmentations
Excellent data storytelling skills - able to distil complexity into clear, compelling insight for non‑technical audiences
Interest in behavioural science approaches and how they inform marketing and communication
Proactive and solution‑oriented; able to anticipate insight needs and build tailored responses
Curious, growth‑minded, and eager to continually learn and push boundaries
Confident working in fast‑paced, evolving environments with multiple stakeholders
Collaborative, open‑minded team player
Req ID: 17325
#LI-JP1 #LI-Hybrid #LI-director
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Senior Social Insights Analyst
Location: Italy (remote)
ABOUT THE ROLE
We are seeking a Research & Insights Analyst to join a newly established global in‑house studio, built to drive social‑first, digital‑led marketing for a leading domestic appliances brand across Europe and globally. This position plays a pivotal role in advancing the brand’s social, digital, and performance transformation. Operating with a high level of autonomy, you will develop data‑led audience and cultural insights that inform social content, campaigns, and influencer initiatives across markets.
You will analyse multiple data sources - combining social listening, platform analytics, audience research, and AI‑enabled tools - to explore how people interact with products, culture, and content in everyday life. You’ll also evaluate the effectiveness of social activations, align performance with strategic objectives, and provide actionable recommendations to strategists, creatives, social media managers, and influencer teams.
WHAT YOU’LL BE DOING
Cultural, Social & Audience Insight
Deliver frequent audience, category, cultural, and social insights to guide social‑first strategy across key global and regional markets
Identify and interpret emerging and evergreen cultural trends across home, lifestyle, food, tech, and everyday living
Proactively share insights with strategy, social, creative, and influencer teams to inform ideation and execution
Use insight to support influencer initiatives, content development, and platform strategy
Performance, Measurement & Effectiveness
Conduct social channel audits, competitor reviews, and category analysis
Monitor social performance and effectiveness against strategic objectives
Build frameworks for measuring creative and content performance across platforms
Translate performance data into clear insights and optimisation recommendations
Tools, Process & Innovation
Set up and manage social listening tools to monitor brand reputation, category conversation, and cultural signals
Optimise dashboards and insight outputs for clarity, speed, and relevance
Identify efficiencies in spotting community insights by upskilling teams on data tools and approaches
Lead the identification and presentation of new, data‑driven insight solutions
Champion the smart use of insight and analytics tools (including AI) across the studio
WHAT YOU NEED TO BE GREAT IN THIS ROLE
Strong critical‑thinking and problem‑solving skills, with excellent attention to detail
A research and insights background, working directly with social, influencer, or paid media teams
Proven experience identifying and analysing social and cultural trends
Strategic mindset, with an innovative approach to using data to decode emotional and behavioural consumer needs
Expert user of social listening platforms such as Brandwatch and Sprinklr, including building Boolean queries
Strong knowledge of panel and survey providers such as Global Web Index (GWI), YouGov, Kantar, and Audiense
Experience aggregating and analysing multiple data sources to create richer audience views and segmentations
Excellent data storytelling skills - able to distil complexity into clear, compelling insight for non‑technical audiences
Interest in behavioural science approaches and how they inform marketing and communication
Proactive and solution‑oriented; able to anticipate insight needs and build tailored responses
Curious, growth‑minded, and eager to continually learn and push boundaries
Confident working in fast‑paced, evolving environments with multiple stakeholders
Collaborative, open‑minded team player
Req ID: 17325
#LI-JP1 #LI-Hybrid #LI-director
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.