Senior Site Reliability Engineer

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value. Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem. We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder. About the role: As a Senior SRE you’ll join our team in building the infrastructure needed to support the rest of our engineering department. You’ll help to create a stable foundation for our engineers to build off of and tools that are highly available, cost efficient and extensible. As we continue to scale and embrace the devops culture, this team will be looked to for guidance and mentorship. We’re looking for someone who is excited to learn, a great team player, and strives for doing the right things the first time around - knowing that it may take longer but understands that there’s a balance to be achieved and the importance of quality. What you’ll do: Help manage technical projects within the team Automate key processes, including build, release, and monitoring (alerting and observability), in the development and deployment of both infrastructure and products Participate in a rotating on-call duty to support the application Mentor and collaborate with team members and other staff to further develop a DevOps culture Building and maintaining technical solutions Work with Kubernetes and some of the latest tools to improve on platforms Ensuring our AWS based platform continues to scale as we do A build champion, implementing changes that improve speed and quality Contributing to our monitoring, alerting, and recovery pipelines Who you are: 5+ years of relevant work experience in a SaaS environment Proficiency with AWS or other cloud-hosted services Solid understanding of software design patterns Experience in the testing and deployment of complex software solutions in a fast-paced, cloud environment Experience working with Kubernetes Experience with RUM, tracing, monitoring and other important metrics. Experience with database administration (e.g., provisioning, backups, performance tuning, and troubleshooting) Demonstrated ability to learn quickly and pick up new technologies Highly analytical with a passion for finding solutions to tough problems Excellent communication and collaboration skills Why Join Tempo? Impact : Work on meaningful products that empower enterprise users and improve productivity. Innovation : Be part of a culture that values creativity and innovation, with opportunities to make a real impact. Collaboration : Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment. Growth : Opportunities for professional development, including conferences, courses, and mentorship. What's In It For You (Org-wide) - Remote First work environment Unlimited vacation in most of our locations!! Great benefits including health, dental, vision and savings plan. Perks such as training reimbursement, WFH reimbursement, and more. Diverse and dynamic teams with challenging and exciting work. An opportunity to have a real impact on our business. A great range of social activities (both in person and virtual). Optional in person meet-ups and the ability to travel to our international offices Employee referral program And so much more! Note: As our hiring teams are global, please submit your resume in English only Apply today to join the Tempo team and help shape the future of enterprise productivity software. Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.