Senior ServiceNow Developer
Aubrant Digital is looking for a Senior ServiceNow Developer who can serve as the definitive platform authority for a complex, multi-module ServiceNow environment. This is not an execution-only role; you will be the go-to resource for platform strategy, solution design, and hands-on delivery across the full ServiceNow ecosystem. You will own the technical direction of the platform, advise stakeholders on best practices, and translate business needs into scalable, high-quality solutions. Platform Development & Module Ownership · Platform & Core Development (ServiceNow platform customization, scripting, and configuration) · ITSM (Incident, Problem, Change Management) · HRSD (HR Service Delivery) · Service Portal & Workspaces (Employee Service Center, Agent Workspace) · Integrations (REST, SOAP, IntegrationHub) · ITOM & CMDB · Service Portfolio Management (SPM) Delivery & Collaboration · Operate within agile delivery cycles; contributing to sprint planning, backlog refinement, and iterative delivery with consistent output quality. · Partner with cross-functional teams across time zones, maintaining clear communication and shared accountability for outcomes. · Produce and maintain thorough technical documentation; design decisions, configuration specs, and runbooks; as a non-negotiable delivery standard. Quality & Platform Health · Lead impact analysis prior to all changes and enforce change management discipline across environments. · Support platform upgrades, patch cycles, and health assessments with a proactive, structured approach. · Continuously drive improvements in platform performance, maintainability, and end-user experience. Qualifications · Bachelor's degree in information systems, Computer Science, or a related field or equivalent professional experience. · 5+ years of hands-on ServiceNow consulting, development, and administration experience in professional client or enterprise environments. Technical Requirements · Deep proficiency in ServiceNow architecture: tables, forms, data relationships, inheritance, and application scoping. · Strong JavaScript skills applied across Business Rules, Client Scripts, Script Includes, and API integrations. · Front-end development skills for Service Portal: HTML, CSS, and AngularJS widget development. · Solid understanding of CMDB data models, CI relationships, IRE, and Discovery fundamentals. · Experience managing update sets, cloning pipelines, and multi-instance environment strategies. Nice to Have · Experience with Virtual Agent / NLU configuration. · Exposure to Financial Management module (cost modeling, allocations). · Experience supporting US-based clients across time zones. · Familiarity with GRC or advanced SPM configurations