Senior Service Operations Manager, Core Business
Job Description: • Act as an operational leader in the region. • Partner with Market Service Directors, Market Managers of Service Operations, and Sr. Director, Business Operations. • Develop, lead, and execute initiatives that improve operational efficiency, service delivery, customer satisfaction, and financial performance. • Coach and mentor operations roles within the region. • Drive USCAN-wide growth and profitability initiatives. • Manage inventory management, PM compliance, recall execution, and quality and compliance initiatives. Requirements: • Bachelor’s degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment • Experience in an operations leadership role. • 7+ years of healthcare experience • Experience leading cross-functional operations teams • Strong business acumen, including a strong financial and operational background. • Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels. • Exceptional interpersonal skills and as a change agent and process-oriented individual • Ability to resolve complex issues within functional area and/or area of expertise. • Ability to develop and execute priorities and approaches to meet objectives. Benefits: • Health insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contributions • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement Apply tot his job