Senior SaaS Product Manager
About the position
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Our Product team is continuing to grow, and we’re excited to add a Senior Product Manager to support that growth. This is role driven by expanding product and market opportunities. In this role, you will own the product strategy, roadmap, and go-to-market (GTM) messaging for a portfolio of our Fulfilment products focused on automation, and ERP integration within a SaaS environment. You’ll bring a strong external customer perspective, ensuring our products solve real customer problems and deliver measurable business value. You will operate at the intersection of market, customer, and business needs—driving alignment across sales, customer success, product marketing, UX, and engineering. Success in this role is measured by your ability to influence product direction, deliver against revenue and retention goals, and clearly articulate the “why” behind the roadmap to stakeholders at all levels. This role requires strategic thinking beyond the technology itself, incorporating the people, processes, and customer experiences that differentiate SPS in the market.
Responsibilities
• Define and own the product strategy, roadmap, and lifecycle based on deep understanding of market trends, external customer needs, and business priorities
• Lead the development and execution of go-to-market (GTM) strategy, messaging, positioning, and pricing in partnership with Product Marketing
• Build and maintain a multi-year product roadmap aligned to growth, profitability, and customer retention goals
• Develop deep expertise in SaaS products supporting system automation, integrations, and ERP ecosystems, including how customers use and derive value from them
• Act as the voice of the customer, leveraging market research, customer insights, and data to inform decisions
• Partner cross-functionally with Sales, Customer Success, UX, Engineering, and Product Marketing to ensure alignment and successful execution
• Translate product strategy into clear, actionable requirements; partner closely with Product Owners and UX to guide development teams
• Drive alignment and influence decision-making across executive and cross-functional stakeholders
• Own and be accountable for product performance, including revenue growth, retention, and profitability
• Mentor team members and provide informal leadership across the product organization
Requirements
• 5+ years of product management experience in a B2B SaaS environment with externally facing products
• Proven experience owning product strategy, roadmap, and GTM execution
• Strong ability to influence and align stakeholders
• Demonstrated ability to lead cross-functional teams through complex problems and deliver outcomes
• Ability to operate with a high degree of autonomy and strategic judgment
• Bachelor’s degree required
Nice-to-haves
• Master’s degree a plus
Benefits
• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Apply tot his job
Apply To this Job
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: Our Product team is continuing to grow, and we’re excited to add a Senior Product Manager to support that growth. This is role driven by expanding product and market opportunities. In this role, you will own the product strategy, roadmap, and go-to-market (GTM) messaging for a portfolio of our Fulfilment products focused on automation, and ERP integration within a SaaS environment. You’ll bring a strong external customer perspective, ensuring our products solve real customer problems and deliver measurable business value. You will operate at the intersection of market, customer, and business needs—driving alignment across sales, customer success, product marketing, UX, and engineering. Success in this role is measured by your ability to influence product direction, deliver against revenue and retention goals, and clearly articulate the “why” behind the roadmap to stakeholders at all levels. This role requires strategic thinking beyond the technology itself, incorporating the people, processes, and customer experiences that differentiate SPS in the market.
Responsibilities
• Define and own the product strategy, roadmap, and lifecycle based on deep understanding of market trends, external customer needs, and business priorities
• Lead the development and execution of go-to-market (GTM) strategy, messaging, positioning, and pricing in partnership with Product Marketing
• Build and maintain a multi-year product roadmap aligned to growth, profitability, and customer retention goals
• Develop deep expertise in SaaS products supporting system automation, integrations, and ERP ecosystems, including how customers use and derive value from them
• Act as the voice of the customer, leveraging market research, customer insights, and data to inform decisions
• Partner cross-functionally with Sales, Customer Success, UX, Engineering, and Product Marketing to ensure alignment and successful execution
• Translate product strategy into clear, actionable requirements; partner closely with Product Owners and UX to guide development teams
• Drive alignment and influence decision-making across executive and cross-functional stakeholders
• Own and be accountable for product performance, including revenue growth, retention, and profitability
• Mentor team members and provide informal leadership across the product organization
Requirements
• 5+ years of product management experience in a B2B SaaS environment with externally facing products
• Proven experience owning product strategy, roadmap, and GTM execution
• Strong ability to influence and align stakeholders
• Demonstrated ability to lead cross-functional teams through complex problems and deliver outcomes
• Ability to operate with a high degree of autonomy and strategic judgment
• Bachelor’s degree required
Nice-to-haves
• Master’s degree a plus
Benefits
• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Apply tot his job
Apply To this Job