Senior Revenue Operations Specialist
About DrFirst:
For 25 years, DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions that enhance prescription access, affordability, and adherence. Our solutions help 100 million patients a year and are used by more than 420,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S. This is a great opportunity to be a part of a successful Healthcare IT company experiencing significant growth. Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex challenges in healthcare on a scale matched by a few companies. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, care about working with smart colleagues; we want to talk to you!
Position Overview:
DrFirst is hiring a Senior Revenue Operations Specialist to support the operational excellence of our sales organization. This role sits within a growing Revenue Operations function and is responsible for ensuring our sales team has the processes, data, and insights they need to sell effectively and efficiently.This is not a reactive, ticket-taking role. We need someone who will support a multi-year transformation of Revenue Operations from tactical execution to strategic capability. You will build scalable processes, deliver reliable reporting, and become a trusted resource to sales leadership.Who Thrives HereSales-first mindset: you evaluate every decision through the lens of 'does this make selling easier?'Ownership mentality: you take accountability and do not wait to be told what to doProactive problem-solver who surfaces issues before they become crisesEnergized by learning how things work and elevating them to the next level
What you will work on:
Support pipeline hygiene, forecast calls, and data quality so leadership can trust the numbers and make confident decisionsDocument and optimize sales processes to reduce friction, shorten sales cycles, and ensure consistent executionBuild and maintain sales dashboards that give leadership real-time visibility into pipeline health and rep performanceTranslate sales team needs into clear requirements for RevOps, ensuring sales priorities are reflected in the technology roadmapSupport win/loss analysis and competitive intelligence to inform strategy and help reps win more dealsExpand Salesforce account data to include competitors, manufacturers, and partners for better targeting and market awarenessTrain sales team on process adherence and system usage to drive adoption and maintain data integritySurface risks, opportunities, and insights proactively so leadership can act before issues become problemsSuccess MetricsFirst 90 DaysDocument current sales processes and identify top 3 friction pointsEstablish baseline metrics for pipeline health and forecast accuracyRamp on core tools (Salesforce, Groove, reporting stack) and demonstrate proficiencyFirst YearSupport formalization of deal desk SLAs and approval workflowsContribute to building a structured win/loss analysis programRecognized by sales leadership as a trusted, reliable resource for operational decisions
Qualifications:
Required4+ years in Sales Operations, Revenue Operations, or a related fieldStrong Salesforce proficiency (admin-level preferred)Experience supporting complex sales motions: enterprise, multi-product, or subscription/SaaSAnalytical mindset with the ability to translate data into actionable recommendationsStrong dashboard and reporting design skills across BI or CRM toolsAbility to write clear, well-scoped requirements for technical teamsExcellent communication skills with the ability to influence without authorityPreferredExperience in healthcare IT or SaaS environmentsFamiliarity with revenue intelligence tools such as Gong, Clari, or GrooveBackground in competitive intelligence or win/loss analysis programsExposure to deal desk processes and approval workflow design
Physical Requirements:
90% desk/remote work10% travel for team meetings, conferences, or customer visits#LI-GF1 #LI-Remote
Benefits:
Competitive compensation, with a base salary of $95,000 - $120,000 (Exact compensation may vary based on skills and experience)Eligible for Company Performance-based Bonus Program, based on individual and company performanceMedical, dental, and vision insurance401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting scheduleHSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1,000 for family coverage per year100% company paid short and long-term disability, AD&D, and group life insuranceAccrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter, and 7 paid holiday daysEmployee Assistance ProgramContinuing Education funds up to $1,500 annually for eligible programs after 1 year of serviceVoluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurancesDrFirst is committed to being a Remote-First company, creating a dynamic and flexible workplace where everyone can thrive, no matter where they log in from. Check out our approach to remote work: https://drfirst.com/company/about-us/careers/Our recruitment process at DrFirst is straightforward and secure. You will only be contacted by our recruitment team through an official @drfirst.com email address. We will never ask you for payment or sensitive personal information, such as your social security number or banking details, at any stage of the hiring process. If you encounter any communications claiming to be from DrFirst that seem suspicious, please contact our recruitment team directly at [email protected] to verify authenticity. Your security is important to us!Learn more about our benefits and professional development opportunities: https://drfirst.com/company/about-us/careers/the-perks/
Apply Now
For 25 years, DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions that enhance prescription access, affordability, and adherence. Our solutions help 100 million patients a year and are used by more than 420,000 prescribers, 71,000 pharmacies, 270 EHRs and health information systems, and over 2,000 hospitals in the U.S. This is a great opportunity to be a part of a successful Healthcare IT company experiencing significant growth. Here you'll get to work with some of the smartest and most interesting people around; solving unique and complex challenges in healthcare on a scale matched by a few companies. If you get excited about stretching yourself in new ways, developing yourself to your fullest potential, care about working with smart colleagues; we want to talk to you!
Position Overview:
DrFirst is hiring a Senior Revenue Operations Specialist to support the operational excellence of our sales organization. This role sits within a growing Revenue Operations function and is responsible for ensuring our sales team has the processes, data, and insights they need to sell effectively and efficiently.This is not a reactive, ticket-taking role. We need someone who will support a multi-year transformation of Revenue Operations from tactical execution to strategic capability. You will build scalable processes, deliver reliable reporting, and become a trusted resource to sales leadership.Who Thrives HereSales-first mindset: you evaluate every decision through the lens of 'does this make selling easier?'Ownership mentality: you take accountability and do not wait to be told what to doProactive problem-solver who surfaces issues before they become crisesEnergized by learning how things work and elevating them to the next level
What you will work on:
Support pipeline hygiene, forecast calls, and data quality so leadership can trust the numbers and make confident decisionsDocument and optimize sales processes to reduce friction, shorten sales cycles, and ensure consistent executionBuild and maintain sales dashboards that give leadership real-time visibility into pipeline health and rep performanceTranslate sales team needs into clear requirements for RevOps, ensuring sales priorities are reflected in the technology roadmapSupport win/loss analysis and competitive intelligence to inform strategy and help reps win more dealsExpand Salesforce account data to include competitors, manufacturers, and partners for better targeting and market awarenessTrain sales team on process adherence and system usage to drive adoption and maintain data integritySurface risks, opportunities, and insights proactively so leadership can act before issues become problemsSuccess MetricsFirst 90 DaysDocument current sales processes and identify top 3 friction pointsEstablish baseline metrics for pipeline health and forecast accuracyRamp on core tools (Salesforce, Groove, reporting stack) and demonstrate proficiencyFirst YearSupport formalization of deal desk SLAs and approval workflowsContribute to building a structured win/loss analysis programRecognized by sales leadership as a trusted, reliable resource for operational decisions
Qualifications:
Required4+ years in Sales Operations, Revenue Operations, or a related fieldStrong Salesforce proficiency (admin-level preferred)Experience supporting complex sales motions: enterprise, multi-product, or subscription/SaaSAnalytical mindset with the ability to translate data into actionable recommendationsStrong dashboard and reporting design skills across BI or CRM toolsAbility to write clear, well-scoped requirements for technical teamsExcellent communication skills with the ability to influence without authorityPreferredExperience in healthcare IT or SaaS environmentsFamiliarity with revenue intelligence tools such as Gong, Clari, or GrooveBackground in competitive intelligence or win/loss analysis programsExposure to deal desk processes and approval workflow design
Physical Requirements:
90% desk/remote work10% travel for team meetings, conferences, or customer visits#LI-GF1 #LI-Remote
Benefits:
Competitive compensation, with a base salary of $95,000 - $120,000 (Exact compensation may vary based on skills and experience)Eligible for Company Performance-based Bonus Program, based on individual and company performanceMedical, dental, and vision insurance401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting scheduleHSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1,000 for family coverage per year100% company paid short and long-term disability, AD&D, and group life insuranceAccrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter, and 7 paid holiday daysEmployee Assistance ProgramContinuing Education funds up to $1,500 annually for eligible programs after 1 year of serviceVoluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurancesDrFirst is committed to being a Remote-First company, creating a dynamic and flexible workplace where everyone can thrive, no matter where they log in from. Check out our approach to remote work: https://drfirst.com/company/about-us/careers/Our recruitment process at DrFirst is straightforward and secure. You will only be contacted by our recruitment team through an official @drfirst.com email address. We will never ask you for payment or sensitive personal information, such as your social security number or banking details, at any stage of the hiring process. If you encounter any communications claiming to be from DrFirst that seem suspicious, please contact our recruitment team directly at [email protected] to verify authenticity. Your security is important to us!Learn more about our benefits and professional development opportunities: https://drfirst.com/company/about-us/careers/the-perks/
Apply Now