Senior Resource Management Specialist

Location: This position is remote within Colombia Senior Resource Management Specialist About Resource Management Huge is a global collective of designers, strategists & technologists, and we’re constantly trying to figure out how to organize, allocate, and direct that collective. That’s where Resource Management comes in. This team of individuals works hard to make sure each project is staffed with the right amount of the right people, in order to drive the best possible work. Each employee and each project is unique, and Resource Management Team treat them as such. Job description Huge is looking for a Senior Resource Management Specialist to join our Team. In this role, you’ll be responsible for contributing to team design and resource management, charged with maximizing Huge’s utilization across the network, and enabling our employees to do the best work of their careers at Huge. As a member of the global Resource Management Team, this role will collaborate with our Global Leadership, craft and portfolio leads, and Project Managers across Huge’s global footprint to manage and report on staff utilization, and match talent to work. This person will be responsible for predicting and preparing for talent shortages and overages through Huge’s network. This person will also partner closely with Huge Recruiters, HR and Finance teams and the Client Services or Program Management leads to ensure we are accurately forecasting new hires against revenue, tracking utilization/trending, and managing global resource needs. What you’ll be doing Work with Craft leadership, Managing Directors, Department Heads and client teams to staff projects with appropriate resources promptly and accurately. Accurately forecast future needs and capacity. Understand capabilities, skill sets, and interests of employees and factor them into staffing decisions. Provide bi-weekly analysis on the utilization of every office and the global network. Facilitate communication to ensure that employees are staffed to projects efficiently. Maintain and provide information about current projects and potential future projects. Maintain and provide availability information for all employees. Solicit feedback on the staffing process and adjust as necessary. Lead team design meetings and initiatives Clearly communicate policies and procedures as they relate to resource management and timesheet/project reporting. Understand the components of client profitability and support improvement to profitability through effective and efficient staffing. Provide recommendations to the leadership team for the structure, levels, and staffing mix for each department to ensure billability and revenue goals are met. What we'd like to see Bachelor’s Degree plus 4+ years in a resource management and operations role in a creative agency environment. Solid understanding of agency business and how project teams work. Champion for DE&I, and experience in staffing diverse teams. Adept negotiator, natural collaborator, consummate diplomat. Ability to foster and maintain strong, collaborative working relationships with internal stakeholders and staff. Excellent verbal, interpersonal, and written communication skills. Strong follow-up skills and attention to details in an almost annoying capacity. Proven ability to work independently and in a team-oriented, matrixed environment. Organized and able to handle multiple tasks in a fast-paced environment. Demonstrated task and relationship management skills. Results-oriented and an ability to manage multiple tasks simultaneously. Ability to handle sensitive and confidential information. Excellent people manager, open to direction. Collaborative work style and commitment to get the job done. If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and . About Huge Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com . Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker. #LI-POST #LI-Remote