Senior Reliability Network Engineer

Remote Full-time
If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter β€˜30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.

Overview:

Telvero is hiring a Senior Reliability Network Engineer on behalf of our client, a service provider delivering high-performance network solutions. This role supports the reliability, performance, and scalability of the client’s network infrastructure, with a focus on network deployment, service turn-ups, and escalation support. You will work closely with Network Operations, Infrastructure, and Sales Engineering teams to ensure consistent delivery of reliable services.

While this is a remote role, candidates located in Michigan, Illinois, or Indiana are preferred due to regional alignment.

Responsibilities:
β€’ Provision and activate new fiber access sites and customer services.
β€’ Configure, test, and validate customer-facing network services.
β€’ Implement approved network changes while minimizing risk and downtime.
β€’ Document changes and verify successful implementation.
β€’ Respond to Network Operations Center escalations and troubleshoot Layer 2 and Layer 3 issues.
β€’ Mentor and support Tier 1 engineers on escalations.
β€’ Manage IPv4/IPv6 address space and maintain IPAM systems.
β€’ Serve as an escalation point for complex trouble tickets requiring engineering support.
β€’ Maintain network diagrams, documentation, and standard operating procedures.
β€’ Monitor network performance and proactively address potential issues.
β€’ Partner with Sales Engineering and Project Management to deliver enterprise and E-Rate solutions.
β€’ Collaborate with Tier 2 and Tier 3 engineers on advanced troubleshooting and projects.

Qualifications:
β€’ 5+ years of experience in service provider networks.
β€’ Strong experience with Juniper networking technologies.
β€’ Solid background in routing and switching.
β€’ Experience with VLAN trunking, Q-in-Q, and tunneling.
β€’ Strong troubleshooting skills with a structured, analytical approach.
β€’ Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
β€’ Experience with GPON and fiber deployments is a plus.
β€’ Juniper JNCIA-Junos, JNCIS-SP, or higher-level certification preferred.
β€’ Familiarity with MikroTik, Adtran, and ADVA platforms.
β€’ Knowledge of BGP, OSPF, IS-IS, MPLS, and VPLS.

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