Senior Project Manager
Project Coordination: Lead internal and external project kick-offs Create and manage project plans and scope Monitor planning, budget, and quality Coordinate project teams including clients and third partiesClient & Stakeholder Engagement: Serve as primary contact for clients and partners Provide regular updates and reports Ensure smooth handover to Client SupportProcess & Documentation: Maintain accurate documentation and administration Ensure compliance with ISO standards Identify and resolve bottlenecksFinancial oversight: Manage invoicing and financial tracking suppliersManage customer billingEvaluation & Aftercare: Conduct project evaluations Provide after-care and support post-installation
What Qualifies You
The required skills and qualifications for the Project manager are:
Skills & Competencies: Strong analytical and problem-solving skills Effective project management and planning abilitiesAble to manage multiple projects simultaneouslyExcellent communication (verbal and written) in EnglishHigh emotional intelligence and interpersonal skills Team leadership and collaboration Client-focused mindset Accuracy and integrityTechnical Knowledge: Excellent skills in Microsoft Office Suite and MS Project SoftwareFamiliarity with IT industry, Cloud ServicesPrince2 Foundation certification (preferred)Knowledge of ISO27001 and procedures Education & Experience: Bachelors degree in IT or Computer SciencesMinimum 5 years of experience in project management o PMP Certification highly desiredo Excellent client-facing communication skills.Key Performance Indicators: Service Delivery & On-time delivery Revenue to planCost to revenue Client satisfaction Number and severity of issues post-installation Knowledge transfer to Client Support & acceptance Client Support Up- & cross-sell successCompletion of required XTIUM training before due dates
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