Senior Program Manager - Online Products
About the position MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to develop high quality software that accelerates the pace of engineering and science. The MATLAB Online and MATLAB Mobile teams build reliable and secure cloud-based applications and services that enable users to access MATLAB and Simulink from a browser or mobile device, making it easy for our customers to collaborate and work with our software from anywhere. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managers and define processes and strategies to enable the cross-functional teams to plan, prioritize, and execute those projects efficiently and effectively. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence. Responsibilities • Facilitate planning processes to create SMART multi-release plans that align with strategic objectives • Identify dependencies and facilitate communications with impacted teams to negotiate and establish agreement of responsibilities and plans • Identify issues and risks, define mitigation plans, and track them to resolution or escalate appropriately • Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively. • Lead process improvement activities that eliminate significant sources of waste • Design, pilot, and roll out new processes, best practices, standards, and KPI's as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication or variation from standard processes • Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement • Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback • Monitor KPIs to identify issues in team quality or delivery rate. Raise awareness of issues and define, communicate, and track the plan to address those issues Requirements • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required. • Technical degree in Engineering, Math, or Science • Experience in program management of commercial SaaS or Online Products and Services • Ability to understand software technology; able to participate and contribute to technical conversations • Ability to influence others even when you do not have direct authority over them • Experience with Agile, Scrum, and Kanban software development methodologies • Experience with Jira and Confluence Nice-to-haves • Experience with Mobile App technology is a nice to have Apply tot his job