Senior Program Manager

Remote Full-time
Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Our Senior Program Manager requires specialized knowledge and experience in PMO processes and methodologies to support the responsibility of identifying complex opportunities with the highest return on investment, leading teams to create scalable programs, and synthesizing internal and external feedback to drive ongoing improvements. This role provides an opportunity to strategize, implement, and maintain program initiatives that align to organizational objectives. Develops program assessment protocols for evaluation and improvement. Maintains organizational standards of satisfaction, quality, and performance. Oversees multiple project teams, ensuring program goals are reached. Manages budget and funding channels for maximum productivity.

Responsibilities

Strategize, implement, and maintain program initiatives that adhere to organizational objectives

Develop program assessment protocols for evaluation, improvements and best practices.

Maintain/Identify organizational standards of satisfaction, quality, and performance.

Oversee multiple project teams, ensuring program goals are reached

Manage budget and funding channels for maximum productivity

Leads project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives

Create and maintain executive level program reporting, scorecards and dashboards

Owns complex program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives.

Lead cross-functional teams and external vendors

Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

Lead programs with high level of risks and opportunities across multiple projects within the department

Lead others to analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Qualifications

Minimum of ten (10) years in an advanced management role (preference given to those with leadership level program management experience, PMP or PPM certifications)

Exceptional leadership, time management, facilitation, and organizational skills, indirect and direct influencing skills

Expert working knowledge of change management principles and performance evaluation processes

Previous stakeholder management skills related to complex concepts

Strong working knowledge of Salesforce CRM software is preferred

Proven proposal writing experience is preferred

Estimated base salary range: $95,100 - $146,300 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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