Senior Product Owner

Senior Product OwnerThe Senior Product Owner executes the delivery of assigned MiHIN product(s) and/or solution(s), to customers. The Senior Product Owner is responsible for managing the product throughout its lifecycle (conception through end-of-life) inclusive of the product development process by gathering feature requests, prioritizing user needs, creating a product roadmap, and ensuring the final product meets customer expectations by acting as the primary point of contact between the development team and service delivery. This information will be used in the creation of product requirement documents, the launch of new and innovative product features, and product enhancements.The Senior Product Owner works in a highly cohesive and focused collaborative environment with other members of the organization, including supporting software development internally and externally by writing requirements, managing, and prioritizing the list of work to be done by the development teams to align with customer deliverables, and managing individual product backlogs. Upon delivery of development functionality, the Senior Product Owner is responsible for verifying that the acceptance criteria have been met through User Acceptance Testing.We recognize that our diversity is our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think to best serve our stakeholders and our communities. Because our family of companies serves everyone, we believe in including everyone. This means we strive to hire the most talented and qualified employees who are diverse in thinking and by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, and socio-economic upbringing.This is a full-time position where days and hours can vary Monday through Friday, 8:00 AM to 8:00 PM based on the Eastern Standard Time zone.Duties and Responsibilities:Provide comprehensive business leadership and ownership of the assigned product/solution/ portfolio throughout the lifecycle, inclusive of the strategy, execution, growth, and sunset phasesDevelop product strategy and roadmaps for assigned product, solution, or portfolio by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growthProactively lead planning, execution, and ultimately, success in the delivery of on-time, high-quality productsAssimilate and synthesize multiple inputs for possible product direction into a set of priorities based on existing business goals and specificationsConduct market research to discover, assess, and quantify business opportunities for the assigned portfolioTranslate customer requirements into clear and concise user stories for the development teamDevelop strategies to collect and integrate the voice of the customer feedback into product plans, as well as identify market trendsDefine and author product specifications to be used by product development teams in the implementation and delivery of product initiativesAssist marketing and development teams with writing and producing client-facing product documentation and launch materialsDefine clear acceptance criteria for each user story to ensure quality and deliveryRun beta or pilot programs during the product’s qualifying phase while reviewing completed work to ensure it meets the acceptance criteria and user needsDraft, update, and approve all product documentation, through collaboration with service delivery teams, including but not limited to product-market plan, roadmap, and budgetDefine the resource effort estimate related to product cost/ pricing requests, and manage the profit and loss of the productRoutinely communicate product status, progress, and percent completion of deliverables, resource utilization, including labor and funding, and high-level schedule(s) to executive management and related team membersServe as the primary day-to-day contact to facilitate communication and coordinate product activitiesHelp manage and track the work of MiHIN-approved vendors and vendor contracts, including developing and monitoring vendor Statements of Work (SOWs) and vendor deliverablesWork with external third-party organizations to assess strategic partnerships and licensing opportunitiesProvide product or product market trend responses to Requests for ProposalsCreate, maintain, and prioritize a list of features, bug fixes, and improvements (product backlog) based on business objectives and user needsMentor, coach, train, and delegate project tasks as appropriate to additional team members.Ensure that the information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's security policies and proceduresAll other duties as assignedRequired qualifications:Bachelor’s degree in computer science, information technology, business, healthcare administration, or a related degree course6 - 10 years of relevant work experienceDemonstrated success in defining and launching products that meet and exceed business objectivesSubject matter expertise in health information technology, health information exchanges, and/or federal HIT programs, as well as health information technology standards including HL7V2, HL7v3, and FHIRThorough knowledge of product management methods, techniques, and toolsExcellent presentation, facilitation, communication (written and verbal English), and organizational skills with high attention to detail and task completion orientationAbility to work independently, or under supervision, and to multitask when several work products are requiredProven ability to influence cross-functional teams without formal authorityPrior experience with large-scale information technology projectsKnowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook essentials; superior skills in MS ExcelPreferred Qualifications:Master’s degree in business, computer science, healthcare administration, or a related degree coursePrior experience with both large corporations and/or small startup organizations in high tech, public sector, and/or healthcare industriesExperience with Agile Product ManagementFamiliarity with continuous process improvement methodologiesExperience in the successful launch of multiple products to market with a demonstrated strong return on investmentDirect reports: The person in this position may manage interns or contractorsOriginally posted on Himalayas

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