Senior Product Manager

ControlUp creates an autonomous workplace where the day runs itself.We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows.No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.The RoleWe are looking for a Technical Product Manager who is passionate about building products that customers don't just use, but love. The ideal candidate will help drive and shape the next phase of ControlUp's innovative platform, using cutting-edge technologies. He or she must have excellent relationship and influencer skills, a strong technical background, proven communication, and presentation skills, be self-motivated and eager to take the initiative, and work well in a geographically distributed team.The ControlUp Product Management group is responsible for the overall product portfolio, shaping the roadmap, and delivering on strategy. How You’ll Spend Your Day Take product ownership within the ControlUp SaaS product lineLead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunitiesResearch optional integrations with relevant SaaS / Cloud vendors via publicly available API'sValidate product strategy and roadmap with ControlUp stakeholdersPrepare product requirements and detailed specification documents for product featuresWork closely with Dev and QA teams throughout the development cycleIdentify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customersWork independently and effectively in a team environment Your Experience and Qualifications Experience from product companies in the IT fieldExtensive experience with IT operations solutionsStrong technical background and familiarity with endpoint management and IT operationsExperience in the development and execution of product go-to-market strategyProven ability to work with Dev, QA, sales, and sales engineering teamsA real passion for product design and user experience (UX/UI)Confident decision-making with the ability to influence internal and external partnersAbility to analyze data and make data-driven decisionsExcellent verbal, written, and presentation abilitiesBachelor’s degree or higherCustomer Oriented

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