Senior Pharm Care Technician - Schaumburg, IL
About the position
Responsibilities
• Perform telephonic customer outreach to improve health quality outcomes in collaboration with clinical pharmacists.
• Provide additional telephonic engagement with providers and pharmacies.
• Assess and interpret customer needs and requirements, triaging to a clinical pharmacist when appropriate.
• Make outbound calls to CAHPs detractors and MedAdh members to improve member experience and reduce barriers to adherence drugs.
• Document and track member engagement.
Requirements
• High School Diploma/GED (or higher).
• Active and unrestricted Pharmacy Technician license in the state of Illinois.
• National Pharmacy Technician Certification.
• 3+ years of Pharmacy Technician experience.
• Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment.
Nice-to-haves
• Retail and/or mail order pharmacy experience.
• Experience with Part D claims adjudication.
Benefits
• Flexible hybrid-remote work schedule.
• Opportunities for professional development and growth.
• Recognition for performance in a supportive environment.
Apply Now
Apply Now
Responsibilities
• Perform telephonic customer outreach to improve health quality outcomes in collaboration with clinical pharmacists.
• Provide additional telephonic engagement with providers and pharmacies.
• Assess and interpret customer needs and requirements, triaging to a clinical pharmacist when appropriate.
• Make outbound calls to CAHPs detractors and MedAdh members to improve member experience and reduce barriers to adherence drugs.
• Document and track member engagement.
Requirements
• High School Diploma/GED (or higher).
• Active and unrestricted Pharmacy Technician license in the state of Illinois.
• National Pharmacy Technician Certification.
• 3+ years of Pharmacy Technician experience.
• Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment.
Nice-to-haves
• Retail and/or mail order pharmacy experience.
• Experience with Part D claims adjudication.
Benefits
• Flexible hybrid-remote work schedule.
• Opportunities for professional development and growth.
• Recognition for performance in a supportive environment.
Apply Now
Apply Now