Senior Pension Benefit Consultant
About the position The Senior Pension Benefit Consultant is the lead Defined Benefit specialist responsible for learning the client’s DB Plans in detail and then explaining them to internal Fidelity resources such as computer developers and the ongoing operations team. The Senior Pension Benefit Consultant (PBC) works directly with clients on new client Implementations and on improvement projects for existing clients. Note: Fidelity is not providing immigration sponsorship for this position. The Team The Senior Pension Benefit Consultant is central to Fidelity’s onboarding and operating DB Plan clients. The PBC is the hub of the wheel in gathering DB Plan-specific knowledge from the client and their representatives, and then explaining it all in detail to multiple resources and functions across the project team and beyond. The PBC’s expertise and work directly leads to correct and timely pension calculations being available for millions of DB Plan participants. The Senior Pension Benefit Consultant uses their deep DB expertise to build a link between the client and internal Fidelity resources over which they carry DB knowledge. The PBC is the go-to resource among the project team for all DB-specific matters. The PBC builds confidence with clients that Fidelity will operate their DB Plans accurately. Responsibilities • Demonstrating your DB expertise to help others at Fidelity do their jobs across the large project team • Owning the discovery and learning of the mechanics of how the client’s DB Plans operate directly with clients and their representatives • Reading client plan documents, sample calculations, SPDs, valuation file specifications • Leading client review meetings and conference calls • Managing and driving issue resolution • Teaching the Fidelity project team the DB aspects they need to bring the new client Implementation or other DB project together • Showing the client you have gained full knowledge of their DB Plans and building their confidence in Fidelity • Crafting a comprehensive test plan to ensure the computer is handling all possible DB participant situations correctly • Working with computer system developers to debug and certify the DB participant benefit calculations in their entirety • Working with computer data resources to validate the client participant data is correct and complete, and to identify any gaps • Training the ongoing operations team in all DB calculation aspects, so they can carry the client going forwards Requirements • Extensive expertise with Defined Benefit Pension Plans, ideally 10+ years • Strong analytical skills, attention to detail • Strong consultative skills, effective communication and interpersonal skills • Ability to move projects forwards, on time and on budget • Working understanding of pension laws and regulations • Proven DB experience having worked with a wide variety of DB Plans and features • Actuarial expertise • Ability to detail the mechanics of a DB plan in extensive, complete detail • Experience actively capturing information from clients and third parties, framing questions, covering all possible scenarios under the DB Plans • Ability to craft, set up, and review test cases to highlight whether the computer is performing DB calculations accurately in all conceivable situations • Your experience consulting with clients about DB Plan issues, design features, inputs and outcomes • Your experience problem solving, and finding solutions all parties can move forwards with • Your project leadership skills, ability to communicate progress/obstacles, move forwards on time and on budget • Your experience working directly with, or personally programming, DB calculation or valuation systems, and related spreadsheets • Ability to work effectively on your own, and at the same time as part of a large internal and external team, often from a remote work situation • Ability to detect and surface problems and obstacles and lead the team to resolution Nice-to-haves • Actuarial designations (EA, ASA) a plus but not required