Senior Operations Analyst – Processes, Reporting, Data Management – Healthcare Consulting
Job Description:
• Support client servicing operations, ensuring efficient business processes, accurate reporting, and effective data management
• Weekly and monthly NetSuite hours reporting support
• Generates, reviews, and distributes reports, validates data and ensures data accuracy
• Cyclical (monthly or quarterly) hours and revenue review with project teams
• Gathers data, validates with project teams, conducts meetings to forecast future hours and revenue, and flags issues
• Owns the data transfer to NetSuite or finance spreadsheets
• NetSuite/CRM data entry, assisting with validation and input of data into NetSuite
• Coordination with internal departments to manage data and processes
• Supports launch, implementation, and ongoing maintenance of enhanced CRM
• Conduct ad hoc operations analysis to support internal business areas
• Participates in other projects and duties as assigned
Requirements:
• Bachelor’s degree in business or a related field required
• MBA preferred
• 5+ years professional work experience in operations planning, modeling, analysis, and metrics for professional services
• Outstanding analytical skills, mathematical skills, quantitative modeling skills and business analytics understanding/skills
• Experience in healthcare industry preferred
• High-level proficiency with analytical systems/tools e.g., Excel and other Microsoft Office 365 tools (Word, PowerPoint, etc.)
• Desired proficiency with data visualization tools, preferably PowerBI
• Proficiency in ERP and CRM tools
• Ability to act independently, with limited oversight, on tasks and deliverables as needed
• Ability to work well with others in teams and build relationships with staff throughout the firm, at multiple levels
• Exceptional written, oral, and graphical presentation/communication skills
• Ability to multi-task, managing multiple, complex projects at once
• Detail-oriented with excellent organizational skills
• Ability to meet deadlines and manage time appropriately
• Flexibility to take on a wide range of projects
Benefits:
• eligible to participate in our annual Corporate Incentive Plan (CIP) that can range to up to 7% of annual salary
• group healthcare plans that offer medical, dental, and vision
• insurance plans offering short-term disability, long term disability, and basic life
• 401k plan provided they meet plan requirements
• Flexible Time Off that allows employees to use what they need
• 10 paid holidays throughout the calendar year
• paid time off for qualifying medical leave
• up to 12 weeks of combined paid parental and bonding leave
Apply Now
Apply Now
• Support client servicing operations, ensuring efficient business processes, accurate reporting, and effective data management
• Weekly and monthly NetSuite hours reporting support
• Generates, reviews, and distributes reports, validates data and ensures data accuracy
• Cyclical (monthly or quarterly) hours and revenue review with project teams
• Gathers data, validates with project teams, conducts meetings to forecast future hours and revenue, and flags issues
• Owns the data transfer to NetSuite or finance spreadsheets
• NetSuite/CRM data entry, assisting with validation and input of data into NetSuite
• Coordination with internal departments to manage data and processes
• Supports launch, implementation, and ongoing maintenance of enhanced CRM
• Conduct ad hoc operations analysis to support internal business areas
• Participates in other projects and duties as assigned
Requirements:
• Bachelor’s degree in business or a related field required
• MBA preferred
• 5+ years professional work experience in operations planning, modeling, analysis, and metrics for professional services
• Outstanding analytical skills, mathematical skills, quantitative modeling skills and business analytics understanding/skills
• Experience in healthcare industry preferred
• High-level proficiency with analytical systems/tools e.g., Excel and other Microsoft Office 365 tools (Word, PowerPoint, etc.)
• Desired proficiency with data visualization tools, preferably PowerBI
• Proficiency in ERP and CRM tools
• Ability to act independently, with limited oversight, on tasks and deliverables as needed
• Ability to work well with others in teams and build relationships with staff throughout the firm, at multiple levels
• Exceptional written, oral, and graphical presentation/communication skills
• Ability to multi-task, managing multiple, complex projects at once
• Detail-oriented with excellent organizational skills
• Ability to meet deadlines and manage time appropriately
• Flexibility to take on a wide range of projects
Benefits:
• eligible to participate in our annual Corporate Incentive Plan (CIP) that can range to up to 7% of annual salary
• group healthcare plans that offer medical, dental, and vision
• insurance plans offering short-term disability, long term disability, and basic life
• 401k plan provided they meet plan requirements
• Flexible Time Off that allows employees to use what they need
• 10 paid holidays throughout the calendar year
• paid time off for qualifying medical leave
• up to 12 weeks of combined paid parental and bonding leave
Apply Now
Apply Now